Job Purpose
- The role holder is responsible and accountable for the Bank’s facilities management including cleaning, gardening and the management of the outsourced service contracts, to provide a conductive working environment for the Bank Staff and customers.
Key Duties and Responsibilities
trategic Responsibilities
- Actively participate in the development, implementation and execution of the departmental objectives in support of the Bank strategy.
Technical and Operational Responsibilities
- Coordinate management of section resources.
- Facilitate budget preparation, and implementation for the housekeeping section.
- Implementation of organizational policies and procedures.
- Supervise the housekeeping staff both internal and external to ensure productive work environment.
- Ensure proper coordination of work schedules for staff.
- Motivate housekeeping staff to achieve personal goals so as to meet the excepted goals.
- Facilitate training schedules for the section.
- Prepare the monthly and weekly reports for the section.
- Mentor and coach the team to achieve the planned strategy of the Bank.
- Oversee training staff in the Section on work procedures and Bank’s policies to ensure effective service.
- Review requisitions on Oracle system.
- Preparation of sectional budget and monitoring of resources.
- Monitor risk processes and ensure the health and safety measures are adhered.
- Support in the management of staff/resources in the section and foster a high performing culture through training, coaching and mentorship.
- Adhere to Bank policies, procedures and guidelines.
- Any other duties that may be assigned.
Qualifications
- A Bachelor’s degree in facilities /human resource management from a recognized institution.
- Master’s in Business Administration is an added advantage.
- Professional qualification(s) in facilities management and Human resources management or equivalent is an added advantage.
Work Experience
- Five (5) years’ post qualification experience in a busy housekeeping environment.
Competencies
Technical Competencies
- Proficient computing skills, specifically with Microsoft Office applications and Oracle – based system.
General and Behavioural Competencies
- Planning and organization – Ability to organize work, set priorities, and determine resource requirements; determine short or long-term goals and strategies to achieve them; coordinate with other stakeholders or part of the organization to accomplish goals.
- Quality orientation – Ability to check work to ensure accuracy. Adopt a disciplined approach to work and drive for closure, results and success.
- Communication & information sharing -Ability to express information clearly and succinctly, orally and in writing, taking into account the audience and the nature of the information.
- Leadership – Ability to motivate, influence and guide staff towards achieving a common goal. Create and articulate a common goal, inspiring others to work towards achieving the desired objective.
- Professionalism, work ethic & integrity – Ability to convey a high level of excellence and competence on delivery of duty.
- Collaboration and teamwork – Ability to work collaboratively within a group of people in order to achieve a common goal.
- Accountability and professional development – Ability to take and accept responsibility and outcome thereof in an open and transparent manner.
- Creativity and innovation – Proactively identify ways or resources through which work situations/processes can be continuously improved.
- Risk awareness and focus – Ability to forecast and evaluate of all forms of risks together with the identification of procedures to avoid or minimize their impact.
- Customer focus – Ability to demonstrate concern for the expectations of customers and prioritize them as well as convey realistic expectations to both internal and external customers.
- Problem solving skills.
- Ability to withstand strategic and operational challenges and maintain momentum.
Please apply on the official website using the link(s) below
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