Cleaner, Housekeeping (Office Assistant) – General Services at Central Bank of Kenya

Key Duties and Responsibilities

• Responsible for cleaning the Bank’s offices and related facilities as per the expected standards and guidelines.
• Performs daily and periodical cleaning of his/her assigned work area as per the expected guidelines and standards.
• Report maintenance defects to supervisor and follow through to ensure the same are addressed.
• Responsible for ensuring the housekeeping checklists are kept up to date and within the expected timelines.
• Maintain good internal and external stakeholder relations.
• Comply with any reasonable request made by management to the best of your ability within the scope of work.
• Report all potential and real hazards immediately to the supervisor for guidance.
• Ensure to work with cleaning materials within the expected guidelines and report any incidences for guidance.
• Ensure to work with protective gear /devises as instructed.
• Adhere to the designated dress code and conduct of cleaners in the Bank at all times.
• Comply to the duty allocations and provide support when called upon by the supervisor.
• Continuously improve the cleaning service standards of the assigned section and knowledge of own job function.
• Ensure to keep abreast and well updated on the Standard Operating Procedures related to the role.
• Responsive and active team player.
• Adherence to work procedures, policies and regulations.
• Any other duties and responsibilities as may be assigned by the Supervisor.

Qualifications

• Kenya Certificate of Secondary Education (KCSE) with a mean grade of C- (Minus) and above.

Work Experience

• At least five (5) years working experience as a cleaner in a mid-size to large company.

Competencies
Technical Competencies

• Ability to handle cleaning equipment, machinery and cleaning chemicals.
• Knowledge of proper storage and disposal methods.
• Knowledge of best cleaning practices.

Behavioral / General Competencies

• Interpersonal skills- create rapport with others and develops effective communication and team spirit with colleagues.
• Personal Motivation and Drive – commits self to work hard towards goals. Shows enthusiasm and career commitment.
• Adaptability/Flexibility – ability and willingness to be flexible, to adapt to and work effectively within a variety of changing situations and with various individuals and groups.
• Professionalism –maintains a professional approach based on ethics and CBK values. – Ensures ethical practices and integrity and ensures CBK is not put at reputational risk.
• Good Communication skills – both written and oral.