Job purpose

The Associate Manager will work closely with the MLE department and the program teams to be able to understand the M&E needs of the programs and to translate lessons learned from data collection to decision making.The Associate Manager’s primary responsibilities encompass;

  • Working closely with the communications and MLE strategy team to help promote MLE content including briefs, reports, brown bags and visual data.
  • Ensuring adequate information flow within and between program teams and MLE divisions;
  • Providing visual, technical and editorial guidance to program teams on communication material and methods with stakeholders.
  • Assist with research proposal development and communication findings on a timely manner.
  • Engage with MLE stakeholders to ensure clear channels for feedback;
  • Coordinate professional development activities within MLE;

Duties And ResponsibilitiesAccountability

  • Compile donor reports by interpreting and triangulating all necessary information from MLE strategy and delivery teams.
  • Fully understanding program needs for data and translating that back to the MLE team, including developing tools that enable clear and effective information gathering.
  • Seeking out, prioritising, and communicating requests from programs teams to the MLE team.
  • Identifying, and documenting the best approaches for the MLE team to serve programs.

Ensure effective information flow and communication of lessons learned from MLE to programs

  • Spearhead the development, redesign, and review of current reporting tools and templates making them very effective and consumable by all.
  • Synthesize, Identify and recommend effective communication systems and channels useful for MLE and programs.
  • Collecting and organising/curating information from various sources (i.e. existing program (primary) research, external (secondary) research, new analyses, management information systems, etc.) to help programs in making decisions.
  • Writing and editing reports and presentations with a keen eye for how the information should be phrased based on the viewpoint of the target audiences (i.e. data visualization software, infographics, etc.)
  • Provide flexible, easy to internalise reports and infographics to clearly inform program decisions.
  • Support special projects including data analysis to guide MLE-D team strategy.
  • Extracting learnings from analysis and research products that enable program teams to make evidence-based decisions.

Market And Showcase MLE Services

  • Communicate with program leadership how upcoming and completed research and tools developed by the Monitoring, Learning, and Evaluation (MLE) team can assist programs in making evidence-based decisions.
  • Provide campaign M&E data and information for wider dissemination and ensure M&E pages of the various sites are kept up to date with support from communications colleagues.

Team Management

  • Coordinate and manage MLE-D work plans and SOWs to ensure compliance.
  • Managing the data learning work plans and priorities.
  • Managing the productivity, professional development skill building and managing at least one (Senior) Associate, Data Learning.

Key performance Indicators

  • Timely submission of MLE reports to programs and other stakeholders.
  • Expedient communication of MLE research and improvement to processes.
  • Deliver quality dashboards for the program and MLE in coordination with the IS team.
  • Identify and implement innovative communication strategies for reports and newsletters.
  • Well-coordinated professional development sessions internally and externally.
  • Improved and standardised reporting templates for the various programs.

Working conditions

  • Typical working hours are from 8.00 am to 5.00 pm with a one (1) hour lunch break, between 1.00 pm and 2.00 pm.
  • However due to the nature of the job there might be times when you will be expected to work outside the office hours.
  • Travel required: Yes

Role Reports to (title): Manager, Data Analytics and Learning, MLE

Direct reports: Senior Associate – Data Learning

Position LocationThe position will be based in Nairobi, Kenya. This position is only open to citizens or permanent residents of Kenya.

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