About the job
Company Description
SGS is the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
The incumbent shall be responsible for Supporting the Training academy activities and Tele sales.
Main Duties And Responsibilities
- Marketing available training opportunities to clients and providing necessary information
- Undertake Training tele sales to materialize sales opportunities and identify new ones.
- Utilize annual calendars and assist to support training activities and ensure execution as per global and local procedures.
- Respond to client enquiries.
- Update CRM salesforce Platform and daily update of client’s database
- Track and create reports on outcomes of all training and maintain training records for the company.
- Support Sales & Marketing team in the creation of tenders, quotations and professional submission of all information as requested by clients within set deadlines, ensure follow-up.
- Respond to all SGS internal mails and Client Proposals with 24hours of Receipt.
- Support in all related general administrative tasks.
- At all times, comply with SGS Code of Integrity and Professional Conduct Safety and OI- Ensure compliance to SGS safety, operation Integrity, policies and procedures and register zero injuries.
- Adopt at all times a safe behavior by exercising due regard for HSE of SGS employees
- Carry out any other assignment as may be advised from time to time
Qualifications
- Minimum of a Higher national Diploma in Marketing, Education or Business Management or related field.
- Training in ISO 9001:2015 Lead Auditor course will be an added advantage.
- Training coordination, Marketing and Selling skills.
- Experience in working with MS office applications.
- Ability to show commitment to customer service both external and internal.
- Attentitive and confident with customers both written and oral.
- Ability to demonstrate attention to detail during multi tasking activities.
- Excellent written and oral communication skills.
- Work independently and in team environment.
- Flexibility and able to handle change.
- Positive and learning attitude.
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