Open Jobs include:

    1. Relationship Officers(2 Positions) (CPA Branch)
    2. Relationship Officer (Nairobi CBD Branch)

Relationship Officers(2 Positions) (CPA Branch)

 

JOB DESCRIPTION 

  • Grow a healthy loan portfolio by developing an excellent and complete understanding of the company products and services
  • Develop a base for long-term sources of clients through referrals, telephone canvassing, face to face, cold calling on business owners/decision-makers, emails and networking to manage and grow the loan portfolio.
  • Monitor, analyze and review customer retention data and use findings to improve prospect targeting and conversion to customers.
  • Respond to client inquiries regarding applications for credit and credit transactions.
  • Generate customer feedback on loan applications.
  • Undertake business and home visits to validate applications.
  • Undertake timely valuation renewals after contract expiry.
  • Prepare and submit timely reports and information for decision making.

DESIRED SKILLS AND QUALIFICATION

  • Holder of a Bachelor’s Degree in Business Related Course from a recognized institution
  • At least 3 years working experience in a credit-related role in the financial industry
  • Professional Banking qualification will be an added advantage
  • Proficiency in ICT with strong MS Office and internet ability

Key Competencies

  • Ability to interact effectively with all levels of Management and Stakeholders from varied backgrounds
  • Strong analytical thinking and financial reporting skills
  • Communication and interpersonal skills
  • Planning and organization skills

 

Relationship Officer (Nairobi CBD Branch)

 

JOB DESCRIPTION 

  • Grow a healthy loan portfolio by developing an excellent and complete understanding of the company products and services
  • Develop a base for long-term sources of clients through referrals, telephone canvassing, face to face, cold calling on business owners/decision-makers, emails and networking to manage and grow the loan portfolio.
  • Monitor, analyze and review customer retention data and use findings to improve prospect targeting and conversion to customers.
  • Respond to client inquiries regarding applications for credit and credit transactions.
  • Generate customer feedback on loan applications.
  • Undertake business and home visits to validate applications.
  • Undertake timely valuation renewals after contract expiry.
  • Prepare and submit timely reports and information for decision making.

DESIRED SKILLS AND QUALIFICATION

  • Holder of a Bachelor’s Degree in Business Related Course from a recognized institution
  • At least 3 years working experience in a credit-related role in the financial industry
  • Professional Banking qualification will be an added advantage
  • Proficiency in ICT with strong MS Office and internet ability

Key Competencies

  • Ability to interact effectively with all levels of Management and Stakeholders from varied backgrounds
  • Strong analytical thinking and financial reporting skills
  • Communication and interpersonal skills
  • Planning and organization skills

Method of Application

Interested and qualified candidates should submit their CVs to hr@springboardcapital.co.ke by Friday 19th April 2024

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