Job Description
To take demand from walk-in customers for any card and cash related matters (e.g. teller, ATM, Moneygram, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank’s financial offerings.
Qualifications
Minimum Qualifications
- Type of Qualification: Degree holder from a recognized University (min – 2nd class upper or equivalent).
- Field of Study: Not applicable
Experience Required
Client Coverage
- Personal and Private Banking
- 3-4 years
- Previous branch banking experience, understanding the bank’s laid-down policies and procedures related to telling / frontline support; foreign exchange; bulk cash and ATMs. Familiar with the legal aspects regarding cheques and cash handling. Knowledge of the functions of other departments within the branch.
Additional Information
Behavioral Competencies:
- Adopting Practical Approaches
- Articulating Information
- Examining Information
- Exploring Possibilities
- Following Procedures
Technical Competencies:
- Application & Submission Verification (Business Banking)
- Banking Process & Procedures
- Customer Acceptance & Review (Consumer Banking)
- Customer Understanding ( Consumer Banking)
- Processing
Please apply on the official website using the link(s) below
