Job Description
Safaricom Investment Co-operative (SIC) an investment cooperative that pursues joint investment for its members, through real estate investments, Marketable security, and Private Equity. The society seeks to transform the economic and social wellbeing of our investors through prudent, sustainable and investment decisions anchored on 4 pillars; financial growth and sustainability, increased member mobilization, improved internal processes and strengthening institutional capacity.
About The Role
We seek to fill the position of an ICT Officer. The ICT officer will be responsible for assisting the department in the day-to-day support of the organizational ICT needs.
Application Instructions
All applicants should send their applications via the link and all documents sent should be PDF.
What You Will Do
- Installing and configuring computer systems and solutions.
- Analyzing existing programs for modification and improvement.
- Providing end user support and training on effective and efficient use of ICT facilities
- Maintaining an up-to-date ICT equipment and issuance register.
- Installing, configuring, and monitoring Local Area Network components.
- Updating and maintaining the societies website.
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
- Planning and undertaking scheduled maintenance upgrades.
- Investigating, diagnosing, and solving computer software and hardware faults.
- Maintaining records of software licenses.
- Managing stocks of equipment, consumables, and other supplies.
- Developing procedural documentation and providing relevant reports.
- Managing and supporting the roll-out of new applications.
- Perform routine server monitoring and performance benchmarking.
- Providing Microsoft Navision ERP and CRM systems support.
- Windows server support, AD, user and system data backup.
Qualifications
- Have a Degree in IT or related field from an accredited university.
- At least 3 years of active work experience
- Advanced experience in networking and user support
- Experience working with Microsoft server, Active directory and Microsoft exchange
- Good understanding of software development and support
- Certification as IT Technician will be an advantage (e.g. CompTIA A , Microsoft Certified IT Professional, CCNA)
- Experience in the Use of Microsoft Navision or other ERP Highly desired
APPLY ON THE OFFICIAL WEBSITE USING THE LINK BELOW: