The role
As a Pharma Intern, you will be responsible for assisting in the maintaining and developing Operations procedures that are required to run the day to day activities of the Operations team. You will liaise with cross functional internal teams to continuously improve the entire Operations experience within the company.
Job Duties and Responsibilities
- Receive, Inspect, record and dispatch inventory in the Inventory account system.
- Minimize lead time from the time of order to delivery
- Proactively assesses, clarifies, and validates company needs on an on going basis.
- Provides operational feedback for development of operational strategies.
- Growing and developing existing clients through operational specific growth strategies.
- Address operational problems and complaints to maximize satisfaction within the company.
- Work with cross divisional teams to meet the objectives and goals of the company
- Build strong communication with the sales, product development and Customer Success teams that support clients to establish high customer satisfaction.
- And any other duties assigned to you by your line manager
Skills
- Be Organized.
- Ability to manage the whole relationship cycle.
- Negotiation skills to craft solutions for our customers.
- Good time management to prioritize work accordingly.
- Collaboratively work with internal departments for customer satisfaction
Who You Are
- Ability to understand healthcare value chain
- Willingness to initiate and build relationships
- Self-starter who is capable of working autonomously
- Diploma in Pharmacy
