MAIN JOB PURPOSE
- To manage, execute and grow Crown Agents inspections business across multiple sectors (including Humanitarian, Utilities, Energy and Industrial) in local country and support the same regionally across the African continent.
- Contribute to establishing the company as a respected provider of inspection services regionally across the African continent.
MAIN RESPONSIBILITIES
Win
- Win new Inspection opportunities across both areas to help clients ensure the integrity of their purchases
- Network with clients, partners and associate consultants to enhance client awareness of company services and capabilities
- Develop and manage relationships with senior clients and their teams, acting as a trusted expert advisor
- Identify new business opportunities, by helping clients identify further inspection needs and by identifying and developing potential new inspection clients.
Manage
- Develop, review and approve inspection reports before release to the client
- Undertake line management of relevant staff, supporting them to deliver excellent client outcomes, continually develop their skillset and ensuring future business continuity
- Manage financial inputs/analysis of the company’s regional business as a part of the overall global QAIS business including monthly reporting and narratives associated with forecasting and actuals back to the Head of Quality Assurance and Inspection Services
- Own and ensure achievement of financial targets for the company’s regional business
- Develop and expand a database of new inspectors across the African region, aid the onboarding process and continually monitor the quality of inspection work undertaken to ensure it complies to the company Q&A System
Deliver
- Support and challenge all team members to meet or surpass agreed targets
- Contribute to and maintain refreshed marketing material and utilise to aid business growth
- Contribute to and maintain refreshed website presence and utilise to aid business growth
- Develop and maintain a robust profitable pipeline for the company’s East Asia Inspections Business with an accurate forecast profile
- Strive to adopt new processes and procedures to allow more efficient ways of working across the inspection business
Build
- Lead the development of a compelling Inspection service offer to clients across all potential sectors
- Build a strong Track Record database through corporate systems for the company’s Nigerian Inspection business
- Build a strong internal presence for QAIS in CA by communicating with other areas of the business and sharing QAIS updates
- Build and maintain relationships with the country managers of each Inspection office. Work together to achieve business stream goals
Requirements
Qualifications
- BSc in Engineering or similar qualification (Desirable)
- Previous inspection experience in manufacturing business is required.
- Experience of growing businesses desirable i.e. from either operational management or sales / business development roles
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