Newark Capital is a credit lending company providing instant loans to small businesses. We are dedicated to ensuring accessibility, affordability, and an excellent customer experience. We are headquartered in Kikuyu Town with offices in several locations.
Open Positions
Internship Program
Kickstart your career with Newark Frontiers and gain hands-on experience in microfinance. We are looking for enthusiastic, fast learners ready to grow in client engagement, loan processes, and community development. This opportunity is available across all our branches.
Collection Officer
The Collections Officer will follow up on overdue accounts, negotiate repayment plans, maintain records, flag high-risk accounts, and prepare recovery reports.
Requirements:
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Diploma in Credit Management, Business Administration, or a related field.
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Minimum of 1 year of experience in debt recovery, collections, or credit control.
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Strong negotiation and conflict resolution skills.
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High integrity and ability to work under pressure.
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Willingness to travel and work in the field.
Loan Officer
The Loan Officer will assess loan applications, conduct client interviews, analyze financials, prepare documentation, monitor disbursements, and report to the branch manager.
Requirements:
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Diploma or Degree in Business, Finance, or a related field.
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At least 1 year of experience in credit or loan processing (microfinance experience preferred).
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Excellent communication and customer service skills.
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Strong analytical and decision-making abilities.
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Proficiency in MS Office and familiarity with loan management systems.
Debt Recovery Agent
The Debt Recovery Agent is responsible for managing overdue accounts through professional communication and negotiation.
Responsibilities:
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Make outbound and receive inbound calls on overdue payments.
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Negotiate realistic repayment plans.
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Record all interactions and agreements in the system.
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Meet set targets for collections and calls.
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Ensure compliance with company policies and data protection laws.
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Collaborate with team members to meet overall departmental goals.
Field Collection Agent
The Field Collection Agent is responsible for meeting monthly loan recovery targets through effective follow-ups on defaulted accounts.
Responsibilities:
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Monitor and follow up on defaulted accounts through calls, chats, and face-to-face visits.
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Plan and execute recovery strategies.
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Skip-trace and locate customers.
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Negotiate repayment plans while maintaining professionalism.
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Submit daily, weekly, and monthly collection reports.
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Adhere to all recovery policies and procedures.
Method of Application
Interested and qualified candidates should send their resume to: Careers@newarkfrontiers.co.ke
