City Rose Academy seeks a highly organized and personable School Customer Service/ Receptionist/Admin to manage front office operations, provide administrative support, and ensure a welcoming and professional environment for learners, staff, parents, and visitors. The ideal candidate is proactive, detail-oriented, and capable of supporting day-to-day school operations with efficiency and grace.
Key Responsibilities
Front Office & Communication
- Serve as the first point of contact for visitors, parents, and stakeholders—both in person and on the phone.
- Maintain a professional and welcoming front office environment.
- Handle incoming and outgoing correspondence, phone calls, and emails efficiently.
- Maintain accurate student and staff records, both digitally and in hard copy.
Administration & Operations
- Provide administrative support to the school leadership and teaching staff.
- Maintain school calendars, schedule appointments, and coordinate meetings.
- Prepare memos, reports, and other communication on behalf of the administration.
- Keep track of inventory and manage supplies for the front office and common areas.
Event Planning & Coordination
- Support the planning and coordination of school events, such as parent meetings, open days, graduations, and co-curricular activities.
- Manage event logistics, including communication with vendors, materials preparation, and event setup.
- Records Management
- Ensure all records related to learners, staff, and school operations are properly filed and updated.
- Assist in admissions and enrollment processes, including organizing learner files and follow-up communication.
Public Relations & Stakeholder Engagement
- Represent the school professionally in all interactions with parents, guests, and external stakeholders.
- Assist in the preparation and dissemination of newsletters, circulars, and notices to parents and staff.
- Foster positive relationships with learners, parents, and the wider school community.
Qualifications & Requirements
Academic Qualifications:
- A Bachelor’s Degree in Business Administration or a related field is required.
Professional Requirements:
- Minimum of 3 years’ experience in a similar administrative role.
- Experience working in a school or educational environment is highly desirable
Method of Application
Interested and qualified candidates should submit their resume to [email protected] before 11th April 2025.
