Key Responsibilities:
- First point of contact for clients.
- Greeting and welcoming clients upon arrival.
- Managing the waiting area.
- Answering phone calls.
- Handling payments.
- Maintaining client records.
- Smooth operation of the front desk.
- Excellent customer care.
- Well-being of clients and their pets as they wait in the waiting area.
- Accepting and responding to mail.
- Follow up on payments from clients.
- Assist with check-ins and check-outs of pets.
