CRITICAL TASKS
Policies and Procedures
- Maintain confidentiality of proprietary materials and information.
- Protect the privacy and security of guests and coworkers.
- Follow company and department policies and procedures.
- Perform other reasonable job duties as requested by Supervisors.
Communication
- Speak to guests and co-workers using clear, appropriate and professional language.
- Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
- Talk with and listen to other employees to effectively exchange information.
Working with Others
- Support all co-workers and treat them with dignity and respect.
- Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
- Partner with and assist others to promote an environment of teamwork and achieve common goals.
Physical Tasks
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
General Finance and Accounting
- Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
- Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
- Record, store, and/or analyze information using property software.
- Maintain accurate electronic spreadsheets for financial and accounting data.
- Complete period-end closing procedures and reports as specified.
- Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.
- Access computerized financial information to answer general questions as well as those related to specific accounts.
- Generate finance/accounting reports from computer system as needed.
- Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.
- Code documents according to company policies and procedures.
- Co-ordinate and submit payments for owning company approval according to approval matrix and procurement policies.
- Co-ordinate sealed bid procurement process according to approval matrix and sealed bid process.
- Co-ordinate Service level agreements and contract renewals according to approval matrix and procurement policies.
- Maintain contracts register according to owning company requirements and Marriott policies and procedures.
- Ad-hoc translation of meetings and documentation between English and Chinese.
- Ad-hoc translation services for Chinese guests and owning company meetings with property management.