What you will do:
- Identify and recruit new customers to ensure achievement of new customer targets and revenue.
- Recommend and execute approved activations and promotional activities with assigned regions; managing discretionary giveaways to ensure optimum return on investment.
- Communicate Watu Simu activities and updates to dealerships and Watu customers in a timely manner.
- Build and maintain strong working relationships with dealership managers and store staff to support retention
- Conduct market sensing and provide continuous feedback and recommend solutions within the designated region.
- Ensure accurate pricing, promotional pricing, competitor pricing of all products across retail shops.
- Identify customer and dealership training needs and implement training programs to promote sales and an understanding of processes.
- Collect feedback from customer complaints, queries and requests ensuring effective resolution through relevant channels.
- Provide timely reports on regional dealership performance and identify key performance indicators to increase sell out.
- Monitor store capacity, stock status and in-store pricing for appropriate execution of sales.
- Negotiate prime product display space to maximize on visibility of Watu Simu retail elements
- Monitor display areas for all dealerships to ensure compliance with brand guidelines on display assets on any other applicable guidelines.
- Identify in-store cross merchandising opportunities with OEM partners to enhance upselling against targets
- Supervise, appraise, train and support direct reports in delivering sales targets
- Execute effective route planning, objectivity and compliance for the team.
KPIs:
- Deliver set sales targets against target
- Deliver set onboarding targets.
- Deliver off rate targets.
- Timely sales, customer feedback and marketing sensing reports within set timelines and templates
What we are looking for:
- Diploma in marketing from or other applicable field from a recognisable institution.
- At least 4 years’ experience in sales, account management or related field preferably in the telecommunication or IT industry, with at least 1 year of experience leading teams.
- Technical aptitude and familiarity with various mobile phone models and phone issues.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint).
- Knowledge of asset financing is an added advantage.
- Proven track record of integrity while managing business transactions.
- Ability to quickly strike rapport and build meaningful and lasting business relationships
- Strong sales and marketing skills with a focus on closing sales.
- Good planning, organization, and analytical skills.
- Effective communicator (verbal and written).
- A keen eye for detail.
