DUTIES AND RESPONSIBILITIES.
- Confirm account status after loan clearance and educate clients on logbook release processes.
- Respond to emails and receive calls escalated concerning logbooks.
- Verify logbook status and provide customer guidance.
- Followup on cases requiring NTSA and ICT intervention.
- Execute ownership transfer and discharge for clients who have cleared their loans.
- Ensuring all company vehicles are booked on the NTSA platform.
- Oversee the dispatch of logbooks to customers.
- Maintain an updated logbook register for dispatched logbooks.
- Perform additional duties as assigned
What you will need:
- A Degree or Diploma in Business Administration or related field.
- Atleast One year Previous relevant experience in Logbook and Dispatch
- Strong analytical and problem-solving skills.
- Excellent knowledge of record keeping.
- Ability to adapt quickly and work independently.
- Fluency in English and Kiswahili.
- High degree of integrity.
