Key Tasks and Responsibilities
- Carry out office administration and handle enquiries from visitors to the Branch.
- Handle correspondence, telephone calls, office documents and equipment.
- Ensure good Branch office layout.
- Plan and organize meetings/workshop/conferences and seminars for the Branch.
- Ensure security of Branch office records, equipment and documents including classified materials.
- Arrange for Branch meetings by ensuring that files and documents needed for the meetings are ready.
- Prepare responses to general and routine correspondence.
- Develop and maintain office systems including records management.
- Maintain Branch office property inventory.
- Sort all incoming mail and submit them to the appropriate staff for action.
- Guide and supervise outsourced support staff.
- Maintain office and equipment in good working conditions.
- Store, retrieve and integrate information for dissemination to staff and other Branch Stakeholders.
- Manage front office including ambience, tidiness and promotional materials display.
- Receive hand delivers mails and dispatches the same to Branch registry.
- Replenish Branch reception reading and other materials.
- Oversee the provision of stationery, water and other refreshments for Branch Staff and Visitors.
- Manage cleanliness of the Branch offices.
- Liaise with Occupational Health and Safety Representatives and ensure workplace safety measures are maintained.
- Updating of leave schedules at branch levels.
- Perform any other role as assigned from time to time.
Qualifications
- Diploma / Higher Diploma in Business Administration or a related field
- At least Three (3) years experience in a comparable role.
- High integrity and ethical practice
- Communication and interpersonal skills.
- Organization skills.
- Ability to prepare reports.
- Attention to detail.
- Knowledge in use of Microsoft office packages.
