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Jobsmartic CV Matcher
Role Objective:
- Our client seeks to fill this position with vibrant personnel who is able to run their office operations while undertaking the sales activities. If you are looking for a challenge this one might be for you.
Core Duties and Responsibilities
- Providing excellent customer service to all clients, both internal and external, with an emphasis on courtesy and professionalism.
- Ability to deal with a busy frontline work environment, always keeping the client’s needs and expectations in mind.
- Greet, assist, and direct visitors appropriately; ensure guest experience is handled efficiently and professionally.
- Answer, screen, and forward incoming phone calls while providing basic information when needed; manage company email and correspondence.
- Handle scheduling for the conference room, and appointments, and manage staff calendars as required.
- Assist with various administrative tasks.
- Help organize office gatherings and meetings, including arrangement of logistics, catering, and attendee management.
- Ensure prompt attention to visitors and directing them to the appropriate personnel or department.
- Maintain a clean, positive, and welcoming office environment.
- Manage office inventory such as stationery, equipment, and furniture, including timely requisition.
- Assist in managing daily transport bookings in consultation with office drivers.
- Handle and follow up on enquiries via calls, emails and digital platforms.
- Conduct appropriate demonstrations and ensure that clients have a full understanding of our product offering.
- Welcome visitors and direct them to the appropriate department.
- Attending events, tradeshows and making presentations to clients on behalf of the firm in order to increase awareness and generate revenue.
- Generate leads and follow up on prospects.
- Qualify leads and generate quotes or proposals, invoices etc
- Onboarding new clients, preparation of client service contracts.
- Promoting the company’s existing service offerings and introducing new products and services to the market.
- Ensuring adequate communication with the customers, post-delivery service and resolving and forwarding feedback/complaints.
- Compiling of individual sales report as per the company requirements.
- Preparing office activity reports, petty cash , operation reports as required.
- Liaising with clients, suppliers and other stakeholders as required.
- Ensuring that the office operations and resources are at optimal at all times.
- Any other duties assigned from time to time.
Job Specifications and Qualifications
- Diploma in Business Administration, Communication, Front Office or related area.
- At least 2 years’ relevant work experience.
- Proficiency in MS Office Suite
Key Competencies
- Outstanding communication skills (written and verbal).
- Strong Problem-solving & Crisis Management skills
- Strong Phone Etiquette skills
- Ultimate customer service skills
- Ability to multitask and prioritize tasks in a fast paced environment
- Attention to detail and organizational skills
- Have a professional appearance and demeanor
- Strong interpersonal skills
- High Integrity skills
- Effective Time Management skills
- Great interpersonal skills.
Deadline: 3rd February, 2025
Method of Application
If interested in the position and meet the above requirements, kindly send your CV on or before 07th February 2025 to the email [email protected] and indicate the position applied for in the subject line.
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