Key Responsibilities:
- Oversee all housekeeping operations, ensuring the highest standards of cleanliness, organization, and hygiene across guest rooms, public areas, and back-of-house spaces.
- Recruit, train, and manage housekeeping staff to maintain a high-performing team.
- Develop and implement housekeeping policies, procedures, and quality control measures.
- Conduct regular inspections to ensure adherence to health and safety standards.
- Manage inventory and procurement of cleaning supplies, linen, and equipment.
- Prepare and monitor budgets to optimize housekeeping efficiency and cost-effectiveness.
- Collaborate with other departments to meet operational goals and exceed guest expectations.
- Address guest concerns and requests promptly to ensure satisfaction.
- Maintain accurate records of housekeeping activities and staff performance.
- Stay updated on industry trends and best practices to continually improve operations.
Qualifications and Requirements:
- Diploma or degree in Hospitality Management, Housekeeping, or a related field.
- At least 3 years of progressive experience in a housekeeping management role, preferably in a hotel, club, or hospitality setting.
- Proven leadership skills with the ability to manage and motivate a team.
- Strong attention to detail and a commitment to maintaining high standards.
- Excellent organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite and familiarity with housekeeping management systems is an added advantage.
- Knowledge of health, safety, and environmental regulations.
- Exceptional communication and problem-solving skills.
Method of Application
Interested and qualified candidates should forward their CV to: [email protected] OR [email protected] using the position as subject of email.
