About the role:
- The Cashier is responsible for managing all transactions at the restaurant, providing excellent customer service, and ensuring accurate financial records. The role involves processing orders, handling payments, and maintaining a clean and organized cashier station while contributing to a positive dining experience for customers.
Qualifications and Requirements
- Certificate or diploma in business, accounting, or a related field
- At least 1 year of experience as a cashier, preferably in the restaurant or hospitality industry.
- Familiarity with POS systems and other payment processing tools.
Competencies and Skills Required
- Excellent numerical and cash-handling skills.
- Strong customer service and communication skills.
- Attention to detail and accuracy in financial transactions.
- Ability to work in a fast-paced environment.
- Problem-solving skills and ability to handle customer inquiries professionally.
- Trustworthy and able to maintain confidentiality regarding financial transactions.
- Basic computer skills and knowledge of POS systems.
- Team player with a positive and friendly attitude.
Summary of Duties and Responsibilities
- Process customer orders and ensure accurate entry into the point-of-sale (POS) system.
- Handle cash, credit, and mobile payments, and issue receipts or refunds as necessary.
- Reconcile the cash drawer at the beginning and end of each shift, ensuring accurate balances.
- Manage reservations, inquiries, and coordinate order pickups or deliveries.
- Maintain cleanliness and organization of the cashier station.
- Provide friendly and professional service to customers at all times.
- Address customer concerns or escalate issues to management when required.
- Upsell menu items and promote ongoing restaurant offers.
- Keep records of transactions and prepare periodic financial reports.
- Follow all restaurant cash handling policies and ensure compliance with security procedures.
- Collaborate with the serving and kitchen teams to ensure smooth service delivery.
Method of Application
Interested applicants should send their detailed CVs and cover letters quoting the job title:
FOOD & BEVERAGE SUPERVISOR
CASHIER
as subject to reach us not later than 10th February 2025 to [email protected]. Only the shortlisted candidates will be contacted. Interviews will be conducted on a rolling basis.
