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Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client, we are looking for a competent, skilled, and experienced Reception and Administrative Assistant to work in Nairobi-Kenya.
Summary
The person will be responsible for managing the front office desk, receiving visitors handling inquiries and providing administrative support to the staff to support the smooth running of the office. Additionally, s/he shall be responsible for the day-to-day operations of the store by maintaining the office premises clean, organized and well maintained as well as managing the stores inventory efficiently. This role will involve maintaining a clean working environment, tracking and replenishing office supplies for smooth running of the office.
KEY ROLES AND RESPONSIBILITIES
Office Receptionist
- Greet and welcome guests in a professional and friendly manner.
- Assist with general information requests both in person and over the phone.
- Manage the reception area, ensuring it is clean, organized, and professional.
- Handle incoming and outgoing mail, packages, and deliveries.
- Assist with administrative tasks, like photocopying scanning, data entry and filing
- Coordinate office supplies and ensure inventory is maintained.
- Provide general information to visitors and callers about the organization.
- Support the management with additional clerical tasks as need
- Assist with setting up rooms for meetings and events when necessary.
- Assist with follow-ups on deductions remittance to the Authorities for example NSSF C NHIF.
- Assist with postage and running out of office errands.
- Monitor and controlling access of the office and ensuring adherence to safety protocols and procedures.
Office Cleaner/Storekeeper
- Clean, dust, and sanitize office areas, including desks, floors, and washrooms.
- Empty waste bins, dispose of trash.
- Prepare tea and clean the kitchen area.
- Maintain cleanliness in meeting rooms, reception areas, kitchen spaces, and corridors.
- Refill supplies like hand soap, paper towels, and toilet paper in the office and restrooms.
- Report any maintenance issues (leaks, broken items, etc.) to the facilities manager.
- Manage inventory of office supplies, cleaning materials, and other consumables.
- Organize and store items in an orderly and accessible manner.
- Keep accurate records of stock levels and ensure replenishment when needed.
- Conduct periodic stock audits and update inventory management systems.
- Ensure compliance with company safety regulations.
QUALIFICATIONS AND EXPERIENCE:
- Diploma in Business Administration, Office Management, or related field (preferred).
- At least 2 years of experience in a receptionist, administrative, or office support role.
- Experience with handling front desk operations or managing administrative tasks.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
- Familiarity with office equipment (e.g., printers, copiers, and telephone systems).
- Knowledge of scheduling and appointment systems.
- Competency in Google Workspace tools (Docs, Sheets, Calendar, and Drive) is an added advantage.
