Responsibilities and Duties
Social Media Support
- Create and schedule engaging content on LinkedIn and X.
- Monitor social media channels for trending news and ideas, and actively engage with the audience through comments and messages.
- Support the management of editorial and event calendars for social media postings.
Website and Intranet Content Development
- Support the updating and maintenance of the website and intranet.
- Co-produce fresh content, including news articles, blog posts, banners, and multimedia elements.
- Assist in search engine optimization (SEO) tasks to improve visibility and track website analytics.
Content Production and Editorial Tasks
- Assist in drafting and editing communications materials such as press releases, newsletters, and annual reports.
- Coordinate and plan editorial content and publication schedules.
Administrative and Support Tasks
- Provide administrative support to the communications team, including preparing reports, maintaining records, and handling correspondence.
- Support virtual event planning and coordination activities.
- Assist in internal communications efforts, including newsletters and digital signage content.
Safeguarding responsibilities
Knowledge
- Understands the incident management framework and their first responder role in recording, responding, and reporting incidents.
- Understands the survivor-centred approach and how to apply it when receiving a complaint or responding to an incident. Knows local support services available in the community or region, and how to engage them.
Skills
- Able to listen and accurately document reported concerns and complaints. Able to respect the confidentiality of safeguarding allegations. Able to appropriately apply the survivor-centred approach.
Behaviours
- Treats the survivor and others involved in an incident with dignity and respect.
- Be assertive in implementing the initial incident response protocols by gaining the trust and cooperation of parties involved.
Key outcomes expected from this role
- CBM Global’s digital presence is enhanced
- Website and intranet are updated
- Content, report, and other communications materials are produced/developed
Person Specification; All the following requirements are Essential, unless marked with a * when they are Desirable. CBM Global welcomes applicants from diverse backgrounds and people with lived experience of disability.
Experience and Knowledge
- Experience with social media platforms and understanding of social media strategies.
- Experience in preparing virtual events
- Basic knowledge of content management systems (CMS) and website analytics tools (e.g., Google Analytics).
Skills/competencies/personal qualities
- Graphic design skills, website editing skills (working knowledge of content management systems) and event planning experience an asset.
- Ability to multitask
- Excellent organisational and time management skills
- Effective communication skills (written and verbal); fluency in English
- Excellent interpersonal skills
- Aptitude for problem solving
- Strong ethics and reliability
- Attention to detail
- Able to maintain confidentiality
Qualifications
- Currently enrolled in or recently graduated from a bachelor’s degree program in Communications, Journalism, Marketing, or a related field.
Please apply on the official website using the link(s) below
