Job Description:
- ISON Xperiences Kenya is seeking motivated and experienced Debt Collection Specialists to join our team in Westlands. The successful candidate will be responsible for ensuring collection targets are met, advising on areas of improvement, and maintaining positive relationships with clients.
Key Responsibilities:
- Contacting debtors to collect outstanding payments
- Negotiating repayment plans with debtors
- Recording and updating account information in the database
- Advising on areas of improvement in debt collection strategies
- Ensuring compliance with all relevant regulations and company policies
- Meeting monthly collection targets
- Preparing regular reports on the status of collections
Required Qualifications and Skills:
- Bachelor’s degree
- At least one year of experience in a reputable debt collection agency.
- Excellent communication and negotiation skills
- Strong problem-solving abilities
- Attention to detail and ability to work under pressure
- Proficiency in Microsoft Office Suite
Preferred Qualifications:
- Experience in banking or financial services
- Knowledge of debt collection laws and regulations in Kenya
Work Conditions:
- Flexible to work extra hours to meet business needs
Method of Application
Interested candidates should submit their resume and a detailed CV stating the clients you collected from to [email protected] by 7th August 2024. Please include “Debt Collection Specialist Application” in the subject line.
