Job Description

Yetu Sacco Society Ltd is located in Meru, Kenya. Company is working in Financial activity business activities.

JOB REF: YSL/TLS/2024

Receiving and paying out cash to suitably identified members;
Responding promptly to customer enquiries and escalating where necessary;
Ensure daily reconciliation of cash held versus system reports;
Maintain cash holding limit at all times;
Provide daily reports and reconciliations;
Achieve excellent customer satisfaction by minimizing error rate;
Assist in marketing of Sacco products to members;
Contribute to the fulfillment of department and company objectives and goals;
Comply with all department and Sacco policies, procedures and regulations;
Represent the Sacco in a manner that maintains and expands positive relations with all Members, potential Members and co-workers;
Maintains the highest level of confidentiality with all information obtained;
Contribute to the fulfillment of department and company objectives and goals;
Comply with all department and Sacco policies, procedures and regulations;
Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line;
Any other lawful duties as may be assigned from time to time.

Holder of a Degree in Banking/Business Administration or equivalent;
Experience in a Sacco environment is an added advantage;
Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both Members and employees;
Strong communication & organizational skills and mathematical skills;
Competence with computers and other office machinery;
Detail oriented, high degree of accuracy;
Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both Members and employees;
Ability to work in a fast-paced environment & under pressure as needed

Method of Application

Submit your CV, Copy of I.D, Copies of Academic & Professional Certificates, Names and Contacts of three referees and Application Letter to:

Use the title of the position as the subject of the email

Closing Date : 15 July. 2024