Fertility Point Kenya, a leading healthcare provider, is seeking a highly skilled and dedicated Customer Service Representative to join our team in Kisumu and Nairobi. As a key member of our customer service team, you will be responsible for providing exceptional support to our patients, ensuring their needs are met, and resolving any issues that may arise. If you have a passion for delivering outstanding customer service and are committed to making a positive impact in the healthcare industry, we encourage you to apply for this exciting opportunity.
Job Requirements
- 2-3 years of customer service experience, preferably in healthcare
- Excellent communication and problem-solving skills
- Ability to assist and manage patient inquiries
Responsibilities
- Provide exceptional customer service to patients, addressing their inquiries and concerns in a timely and professional manner
- Manage patient inquiries and resolve any issues that may arise, ensuring patient satisfaction and loyalty
- Collaborate with other departments to ensure seamless communication and efficient service delivery
- Maintain accurate records of patient interactions and inquiries
About Fertility Point Kenya
Fertility Point Kenya is a leading healthcare provider dedicated to delivering exceptional patient care and support. Our team of experienced professionals is committed to providing personalized services, ensuring that each patient receives the highest level of care and attention. Learn more about our services and mission at: www.fertilitypoint.co.ke
Contact Us
For any inquiries or to learn more about this opportunity, please reach out to us at:enquiry@fertilitypoint.co.ke
Location
Our offices are located at: Fortis Suites Building, Upperhill, NairobiJoin Our Team
At Fertility Point Kenya, we are committed to creating a positive and supportive work environment where our employees can thrive. If you are a dedicated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
How to Apply
If you are a motivated and customer-focused individual with a passion for healthcare, please submit your CV and cover letter to:
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