Brief Description
Execute daily catering operations so as to ensure seamless product delivery and efficient management of catering processes in a timely, safe and secure environment.
Detailed Description
Principal Accountabilities (Responsibility)
- Execute planned catering activities to ensure reliability of standards and schedules
- Monitor all safety and security guidelines and regulations are observed and incorporated in all operational tasks
- Report on catering meal uplift per flight and address any operational challenges
- Monitor and manage any disruptions in liaison with related stakeholders
- Monitor efficient and effective loading and offloading of in-flight amenities to achieve targeted objectives
- Audit catering products from catering supplier and ensure KQ specifications are adhered to at all times
- Monitor waste management and over catering initiatives are in line with projected targets
- Verify loading of items from the caterer and spot check on meals
- Monitor and report on catering equipment return from out stations
- Monitor proper loading of reading materials, landing cards, visa forms, headsets, blankets and other amenities
- Monitor meal uplifts and communicate to out stations on return catering
- Ensure all SPMLs are loaded and handed over to Crew with appropriate paperwork on flights ex-NBO and back catered flights
- Meet arriving flights and solicit for feedback from crew in regard to the catering product.
- Participate in all catering related meetings and ensure implementation of any recommendations
- Ordering of out station landing cards and preparation of in-flight documents for use on board
- Input meal data and do a daily reconciliation with NBO catering supplier.
- Ensure closure on variances daily
Job Requirements
Qualification (Minimum)
- KCSE Mean Grade (C Plain)
- Advanced Diploma in catering or hospitality related field
Additional Qualifications
- Certified in catering or related field
- At least 4 years relevant experience in catering
- Computer proficiency
- Organizational and analytical skills
- Food and beverage knowledge
- HACCP Knowledge
- Valid East African Passport
- Valid driving license with at least 2 years’ experience
- 4 years in Food and Beverage related field
Additional Details
Other Skills
- Ability to work with minimum supervision
- Unquestionable honesty, integrity and ethics
- Accuracy and attention to detail
- Results oriented
- Instant decision making
Behavioral competencies
- Results focus
- Communication skills
- High Integrity and honesty
- Customer insights
- Cost management
- Waste Management
Please apply on the official website using the link(s) below
