Relationship Officer at Old Mutual Kenya

Job Description

• This role assists clients telephonically or face to face, in accordance with business, process and compliance rules.
• The incumbent is individually accountable for achieving results through own efforts.
• This role requires less product and process knowledge than the Senior Consultant role.
• Provides telephonic and face-to-face service to customers and intermediaries.
• Delivers on daily production standards and adheres to service and quality standards.
• Adheres to business, process and compliance rules. Moderate (intermediate) to high level of technical knowledge.
• Partially multi skilled across product and process relevant to the business area.