Job Description
Our client, a leading retailer of educational books for learners and teachers in Kenya is looking for a hardworking customer-oriented Shop assistant. The successful candidate will be responsible for assisting the store manager with working the floor, providing customer service, restocking the shelves and managing inventory.
Job Responsibilities
- Receiving, processing, and organizing shipments and deliveries accordingly.
- Assisting customers in locating desired shop items.
- Informing customers of shop promotions to encourage purchases.
- Performing regular price audits to identify and correct price discrepancies.
- Processing customer payments using the shop’s point of sale (POS) system.
- Addressing and resolving customer complaints in a professional manner.
- Performing end-of -day cleaning duties.
- Maintaining an in-depth knowledge of store items to provide recommendations as needed.
Other Requirements
- A minimum of 3 years’ proven experience as shop attendant.
- Diploma/Degree in sales and marketing or relevant course is preferred.
- Strong organizational skills.
- Detail-Oriented and effective communication skills.
- The ability to use Labeling and pricing equipment as well as the point of sale (POS) software.
- The ability to work and stand in a fast-paced environment.
- Exceptional customer service skills.
Please apply on the official website using the link(s) below
Apply here
