Mission
- Reporting to the Operations Manager – the Business Registration officer, will be responsible for running the day-to-day operations of the business unit by taking lead in all business-related projects and providing advisory to clients on all mandatory and statutory obligations related to opening and operating a business in Kenya.
Responsibilities
- Manage registration procedures for companies; E-Citizen, KRA, NSSF, NHIF, NCA and NITA
- Process, with a high level of accuracy and efficiency, documents relating to the incorporation and registration of companies.
- Ensure mandatory payments such as business licenses, annual subscriptions and permits are made to the relevant bodies on a timely basis.
- Assist the Operations Manager with strategy development and implementation for the business units.
- Follow-up services to ensure constant high-quality standards.
- Share weekly updates and final documents to clients via the platform.
- Provide valuable insight to clients and advise them on best practices e.g. statutory and other mandatory obligations related to their requested services.
- Suggest new processes to optimize the company’s business and operating models.
- Managing and updating clients’ database and allocated project status on CRM and the platform
- Ensure customer satisfaction through excellent customer service.
- Find new partners and build productive long-lasting business relationships.
- Remain knowledgeable on services offered and discuss available options.
- Develop expertise on services offered and contact with related online procedures.
- Any other related task assigned by the Operations Manager.
Profile
- Bachelor’s Degree in a Business-related field
- Working knowledge of expatriation market dynamics and requirements
- Customer service focus and attention to details
- Computer use competency (Office 365, Microsoft Teams, CRM, Perfex, etc.)
- Good knowledge of Compliance & Registration of Companies procedures in Kenya.
- Self-motivated and results-driven personality
- Impeccable work ethic
Method of Application
Send your application to [email protected]
