Customer Service Representative
Job Responsibilities
- Serve clients on all modes of engagement i.e messages, calls, social media and face to face.
- Provide accurate, valid and complete information promptly to clients as their guide through the purchasing process.
- Initiate the fulfillment process upon payment and keep clients informed and engaged on the progress of their orders.
- Respond to all requests for quotation sent through all modes of engagement.
- Ensure clients’ issues and complaints are addressed speedily and effectively.
- Handle after sale related queries such as warranty.
Requirements
- Must be willing to work on commission.
- Proficiency in oral AND written English.
- Must be a proficient computer and internet user.
- Must be willing to work six days a week. (Monday – Saturday).
Accounts Trainee
Shopit Limited is a fully-fledged purchasing agency aimed at becoming the most trusted avenue for accessing all the world’s products. To achieve this goal we are looking for like minded individuals to fill the aforementioned role.
Job Responsibilities
- Financial reporting
- Ensure timely filing of tax returns and resolving tax queries.
- Ensure timely payment of invoices
- Ensure timely preparation of an accurate daily report.
- Defend the company by ensuring viability of trades prior to approval.
- Client credit management.
- Ensure the prompt and accurate allocation of invoice payments through the various modes of payment.
- Prepare periodic financial reconciliation reports.
Job qualifications
- A minimum high school average grade of B (plain) or its equivalent.
- A verifiable certificate of training in accounts or related fields.
- Certification in either CPA, KATC or ACCA.
- 1 year experience.
- Proficiency in oral AND written English.
- Must be a proficient computer and internet user.
- Must be willing to work six days a week. (Monday – Saturday).
- Commercial awareness of the retail industry will be an added advantage.
Logistics Intern
JOB REQUIREMENTS
- Schedule orders and deliveries in order of priority.
- Manage communication between riders and the trading team.
- Ensure all deliveries have the necessary accompanying source documents relating to trading, delivery and collection.
- Verify products received against purchase orders such as quantities and models.
- Record serial numbers of all products received for resale or warranty.
- Reconcile rider payments and forward them to accounts for payment.
- Manage rider records, agreements and relationships
Job qualifications
- A minimum high school average grade of C+ (plus) or its equivalent.
- Proficiency in oral AND written English.
- Must be a proficient computer and internet user.
- Must be willing to work six days a week. (Monday – Saturday).
- Experience in related fields will be an added advantage.
How to Apply:
Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.