- The primary responsibility of the Receptionist is scheduling and assisting participants for one of our data collection projects taking place in Nairobi, Kenya.
Work Responsibilities
- Manage and coordinate participant scheduling for study appointments
- Handle phone calls, emails, and in-person inquiries with professionalism
- Maintain and update appointment calendars and participant records
- Provide information and assistance to participants and visitors
- Perform general administrative duties including data entry, filing, and preparing materials
- Liaise with study staff to ensure smooth participant flow and efficient operations
- Uphold confidentiality and ethical standards of the study
Job Requirements
- Idiomatic fluency in Swahili
- Advanced English
- High school diploma or equivalent; further education or certification is a plus
- Proven experience in scheduling, reception, or administrative roles
- Excellent organizational and time-management skills
- Strong communication and interpersonal abilities
- Proficiency in Microsoft Office and data management software
- Ability to multitask and prioritize daily workload
- Discretion with confidential information
Please apply on the official website using the link(s) below
Apply here
