- They seek to hire a competent Supervisor who will supervise the operations team and ensure that the operating standards are being followed at all times.
Responsibilities
- Supervise the operations team.
- Resolve customer issues and answer questions.
- Maintain a safe and clean working environment.
- Provide information about facilities, entertainment options, and rules and regulations.
- Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
- Record details of attendance, sales, receipts, reservations, or repair activities.
- Maintain inventories of equipment, storing and retrieving items and assembling and disassembling equipment as necessary.
- Sell tickets and collect fees from customers.
- Keep informed of shut-down and emergency evacuation procedures.
- Inspect equipment to detect wear and damage and perform minor repairs, adjustments, or maintenance tasks, such as oiling parts.
- Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.
- Verify, collect, or punch tickets before admitting patrons to venues, such as amusement parks and rides
Qualifications & Experience
- Degree/Diploma in hospitality / leisure.
- 4 years of experience in hospitality.
- Ability to manage, lead and motivate a team.
- Energetic. Physical ability to be on your feet 8 hours at a time.
- Ability to effectively explain rules and regulations to customers
- Strong conflict management skills.
- Excellent customer service & communication skills.
- Friendly and positive attitude.
- First Aid certification is a plus.
- Effective communication and customer service skills.
- Knowledge of cash handling procedures.
Method of Application
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject
- Supervisor Attendant to [email protected] before 17th January 2024