Company Description
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 96,000 employees operate a network of 2,700 offices and laboratories, working together to enable a better, safer and more interconnected world.
Job Description
- Receptionist duties including answering general inquiries.
- Receive/Register/Distribute all company incoming mail, including mail received through Post Office and electronically.
- Organize requisitions for local purchase orders through Procurement.
- Assist Branch Manager/source competitive quotations from contractors/suppliers.
- Assist Branch Manager with overall maintenance of SGS premises.
- Arrange hotel bookings for staff and clients (or as directed by management).
- Arrange transport for staff operations /clients/visitors.
- Facilitate arrangements for conferences for internal or external staff/clients for sectors concerned.
- Organize and monitor regular garbage disposal through appointed contractors.
- Monitor adequate supply of clean drinking water for staff.
- Dispatch all departmental related documents to the relevant BLM’s.
- Operation of the company switchboard including answering a high volume of calls and maintain a rapid response rate according to agreed standards.
- Log informaiton on calls received, where required and maintain detailed and accurate records.
- Uphold policies designed to improve the company’s image & relations with customers.
- Liaising with the direct line supervisor daily for priority requirements.
- Receipt and despatch of parcels, letters through courier service providers.
- Assist in managing office supplies such as stationery, toiletries.
- Maintain records associated with the reception processes and perform other routine clerical tasks as assigned and for other departments as directed by management.
- Perform duties or other responsibilities which may be assigned by management which is outside the specified job.
- QHSE and OI – ensure compliance to SGS safety, operation integrity, policies and procedures and register zero injuries.
- Attend all Safety and Integrity Talks across the Year and sign the Annex B forms.
- Adopt at all times a safe behavior by exercising due regard for QHSE of SGS employees.
- Perform any other related duties assigned by the management.
Qualifications
- Diploma in business studies, secretarial or similar.
- At least 3 years of experience as a Receptionist in a busy front office or Customer Service Centre.
- Computer literate.
- Excellent communication and inter-personal skill.
- Ability to operate a variety of standard office machines.
- High school diploma or general education degree (GED) required.
- Proficient in Microsoft Office applications.
- Strong phone skills.
- Demonstrated ability to read, write, and speak English.
- Comfortable multi-tasking and prioritizing tasks without guidance.
- Excellent interpersonal skills.
- Punctual with strong attendance history.
