Customer Service Jobs In Kenya.
Key requirements, skills and qualifications
- Experience and up-to-date knowledge of beauty trends
- Strong working knowledge of the latest cosmetics and skincare products
- Qualifications in Beauty or Cosmetology will be an added advantage
- 3 years relevant experience plus a passion for beauty
- 1 year experience selling in a cosmetics shop a MUST
- Excellent customer service and sales acumen
- Strong communication and interpersonal skills
- Good analytical and problem-solving skills.
- A friendly personality and professional appearance
- Confident and pro active
Duties and Responsibilities
- Attending to customer’s beauty needs
- Consulting with clients to determine their skin type, makeup concerns, and style preferences.
- Recommending products that fit the client’s needs, preferences, and budget
- Explaining how products work
- Responding to customer questions and complaints
- Making sales, processing returns, and maintaining a balanced cash register
- Planning and taking part in store events
- Designing and maintaining attractive displays and managing inventory
- Handling administrative and clerical duties, such as ordering stock and maintaining customer relationships through follow-up calls and mails.
- Meeting quotas , objectives and sales targets
How To Apply
Send CV to cosmetics@heko.ke
