Administrative Assistant/Associate At Nexford University-100% Remote

Are you passionate about education and community engagement?

Do you thrive in dynamic environments, adept at delivering exceptional customer service while coordinating events and administrative tasks?

Nexford is on the look for dynamic and versatile to step into the position as our Administrative Assistant/Associate.

As our Administrative Assistant/Associate, you will play a pivotal role in the successful launch and ongoing operations of our Kenya community space. You’ll be responsible for providing exceptional customer service, facilitating logistical coordination for events, workshops, and community activities, and ensuring seamless administrative support across various departments.

Key Responsibilities:

• Respond to inquiries from diverse stakeholders via email, phone, and in-person interactions.
• Deliver outstanding customer service, promptly addressing concerns and inquiries with professionalism.
• Coordinate logistics for events, workshops, and meetings within the community space.
• Collaborate with global NXU teams to support administrative functions and ensure efficient operations.
• Liaise with internal and external stakeholders to facilitate information flow and activities.
• Schedule and coordinate appointments, meetings, and internal/external events.
• Perform administrative tasks including data entry, documentation, and record-keeping.
• Assist in report preparation, presentations, and other materials as required.
• Uphold NXU’s policies, exercising discretion and maintaining confidentiality.
• Engage in professional development opportunities to enhance skills and stay updated with NXU policies.

Requirements:

• Proven experience in customer service or a similar role.
• Excellent verbal and written communication skills in English.
• Strong organizational abilities with acute attention to detail.
• Proficiency in MS Office suite and adaptability to learn new tools/systems.
• Familiarity with educational programs or higher education systems.

Desired Start Date: Immediately

Why Join Us:

Work at a company with a social mission where you can make a real difference in the world

Generous vacation days

12 paid days of professional development time off, post-probation

00% remote work Contemporary collaboration tools

Free access to LinkedIn Learning from Day 1

An environment where you will be technically and intellectually challenged

An entrepreneurial and highly stimulating environment

50% discounted tuition on all Nexford courses for your immediate family

About Nexford University

Nexford University is a next-generation university based in Washington DC offering a competency-based learning model. Nexford’s mission is to enable greater social and economic mobility by providing an affordable high-quality education that will positively impact millions of lives around the world.

Nexford offers the following degrees and certificates: Associate of Applied Science in Business (AAS), Bachelor of Business Administration (BBA), MBA, nine undergraduate certificates and three graduate certificates in the field of business. Nexford provides learners with a fully online global education based on mastery of competencies relevant in the workplace. A global team of faculty and advisors support learning and professional success through the innovative use of technology, such as AI and machine learning.

We believe that a more diverse, equitable, and inclusive institution is a more innovative and successful one and, at Nexford University, we strive to build teams and foster a work environment that reflects our dedication to diversity, equity, and inclusion. As part of this commitment, we recognize that an individual’s value and contributions extend beyond just technical skills. If your experience is close to what you see listed, please consider applying. Diversity of experience and skills—when coupled with passion, curiosity, and a can-do attitude—are keys to excellence; therefore, we encourage candidates from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.