Office Administrator at AfriCert

KEY PERFORMANCE INDICATORS

• Good planning skills
• Good Communication skills
• Customer service relations
• Ability to meet set timelines
• Supervisory skills
• Good interpersonal and intrapersonal skills

JOB SPECIFICATION:

• Receive and attend to visitors
• Promptly and courteously, receive, direct and relay telephone messages to the appropriate recipients
• Manage record keeping and the general office layout
• Manage and control office general supplies and stationery
• Coordinate office equipment purchases, repairs and maintenance
• Timeously manage and communicate audit itinerary, flight bookings and other logistical requirements.
• Control the process of printing and issuing certificates to clients in conjunction with the IT office
• Supervise the office messenger, drivers, and cleaning staff
• Manage the diary of the MD and organize management meetings
• Assist in making procurement decisions as part of the tender committee
• Assist with documentation tasks such as printing, photocopying, scanning and filing
• Maintain the front office filing system
• Receive documents and other office deliveries and ensure they reach the intended recipients
• Maintain an updated contacts database that can be easily accessed
• Any other related duties assigned by management

DO YOU POSSESS THE FOLLOWING:

• A minimum of a Bachelor’s Degree in Business Management, Business Administration, or a related field from a reputable academic institution
• A minimum of 3 years proven working experience in a similar position in a busy office environment with special emphasis on a multicultural working environment.
• Experience in planning of logistics.
• Good command of English and Swahili languages, Proficiency in French will be an added advantage
• Experience in basic bookkeeping and marketing in a customer-facing role.

PERSONAL ATTRIBUTES

• Commitment to AfriCert core values
• High level of integrity
• Excellent administration and organizational skills
• Excellent customer service and problem-solving skills
• Good communication skills both written and oral
• Proficiency in the use of MS Office applications