Administration Jobs In Kenya.
Gross Salary: Kshs 20k,
Search Holidays is looking to hire a receptionist, whose responsibility will be to provide clients and visitors with a positive and professional first impression of the organization. Additionally, you will provide administrative support to various departments and maintain a smooth and organized flow of information within the office.
Responsibilities:
- Provide information and assistance to visitors, addressing their inquiries or directing them to the appropriate resources.
- Answer and direct incoming calls to the appropriate person or department, taking accurate messages when necessary.
- Maintain a clean and organized reception area, ensuring it is presentable and well-stocked with necessary supplies.
- Schedule appointments and manage conference room bookings, ensuring efficient use of available resources.
- Receive, sort, and distribute incoming mail and packages, as well as prepare outgoing mail and courier shipments.
- Assist with administrative tasks such as data entry, filing, photocopying, and scanning documents.
- Coordinate travel arrangements and accommodations for staff members as requested.
- Maintain confidentiality and handle sensitive information with integrity and discretion.
- Collaborate with other administrative staff to ensure smooth office operations and support other departments as needed.
- Stay updated on organizational policies, procedures, and personnel changes to provide accurate information to visitors and callers.
- Perform other duties as assigned by the supervisor.
Qualifications:
- Diploma in Business related fields.
- At least 2 years experience working as a Front Office Receptionist in hospitality.
- Proven experience in the Front office or in a similar customer service role is preferred.
- Excellent verbal and written communication skills, with the ability to interact professionally with individuals at all levels.
- Knowledge of managing social media is an added advantage.
- Efficient management of bookings.
- Basic computer skills.
- Good Customer service skills.
- Good interpersonal skills.
- Excellent communication and organizational skills.
- Ability to multi-task.
- Good crisis management skills.
How to Apply
If you are up to the challenge and possess the necessary qualifications and experience; please send your CV only quoting the job title on the email subject (Front Office Receptionist – Tours and Travel) to [email protected] on or before 30th November 2023.
