Customer Experience Officer

Customer Experience Officer will provide corporate client support, serving as a liaison to specific corporate clients and also participating in formulation of business growth plans for the hospital.

Responsibilities

  • Maintain and grow the institution’s business.
  • Enhance and maintain very good relationship with care managers and referring doctors.
  • Coordinate meetings with the appropriate stakeholders to improve service delivery.
  • Organize one-on-one visits with cooperates in regards to referrals and medical institutions.
  • Ensure effective communication with our target market.

Requirements

  • Registered Nurse with current licensure with the Kenya Nursing Council.
  • Must have excellent communication, report-writing skills and business development experience.
  • Good interpersonal skills
  • Ability to work under pressure and meet stringent deadlines.
  • Professional attitude, strong work ethic with attention to timeliness, accuracy and efficiency in handling a demanding work load.

 

How to apply:

Interested and Qualified candidates in the above position are encouraged to apply on or before 13th November 2023

Send your applications to

[email protected]

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