Role objective:
To support and enhance the organization’s IT capabilities, focusing on systems development, ERP customization, installation, rollout, training, and other key IT functions.
Responsibilities
1. Systems Development
- Assist in developing and enhancing internal software systems based on organizational needs.
- Collaborate with the IT team to create and test software prototypes.
- Document system designs and ensure code quality through review processes and adherence to best practices.
2. ERP Customization
- Provide support in customizing the organization’s select ERP software to better align with business requirements with a bias to HR Processes
- Work alongside senior IT staff to ensure effective integration of customized modules with existing systems.
3. Installation, rollout and Training
- Support the installation of new software and hardware systems.
- Train staff members on the usage of new software tools and systems, ensuring efficient adoption across departments.
4. Support of Internal Systems
- Respond to IT support requests from staff members and troubleshoot software and hardware issues.
- Regularly update and maintain system documentation to facilitate efficient troubleshooting and system maintenance.
5. Organizational Website Support
- Collaborate with the web development team to enhance, maintain, and update the organization’s website.
- Address and troubleshoot website issues in a timely manner.
6. Continuous Learning and Improvement
- Stay updated with the latest IT trends and innovations relevant to the organization’s goals.
- Proactively suggest improvements and enhancements based on emerging technologies and best practices.
Qualifications
- Graduated from an accredited university with a major in Information Technology, Computer Science, or a related field.
- Familiarity with ERP systems and web development practices.
- Strong problem-solving skills and attention to detail.
- Ability to communicate technical information clearly to non-technical staff.
- Demonstrated ability to work in a team-oriented environment.
- Proficient in a variety of programming languages and tools (Examples: Python, Java, .NET,SQL, etc.).
Key Competencies
- Ability to tackle problems systematically to find solutions by thinking analytically
- Works cooperatively and effectively with others to achieve common goals.
- Able to convey information effectively to a diverse audience.
- Open to change and able to manage complexities and ambiguity.
About KEPSA
KEPSA is the private sector apex and umbrella body set up in 2003, to bring together business community in a single voice to engage and influence public policy for an enabling business environment. The Kenya Private Sector Alliance (KEPSA) is a limited liability membership organization.
With current membership of over 500,000 direct and indirect members organized through Business Membership Organizations and Corporate members, KEPSA is a key player in championing the interests of the Kenyan business community in trade, investment and industrial relations.
KEPSA’s Vision is to be a world class private sector apex body. The primary Mission is to ensure year- on- year improvement in the overall business environment for Kenya by working together with the Government and other stakeholders
