For appointment to this grade, a candidate must have:
- Served for a minimum period of three (3) years in the position of Office Administrative Assistant CSG 13 and above or in a comparable position in the Public Service;
- Possess the following Single and Group Certificates from the Kenya National Examinations Council:
- Typewriting III (50 w.p.m.)
- Shorthand III (100 w.p.m.)
- Business English III
- Office Practice II
- Secretarial Duties II
- Commerce II
- Office Management III
OR
- A Diploma in Secretarial Studies from the Kenya National Examinations Council (KNEC) or equivalent qualifications from a recognized Institution; and
Duties and Responsibilities:
- Produce documents, briefing papers, reports and maintain confidential documents in support of the department;
- Organize, maintain diaries, make appointments for efficient departmental time schedules;
- Deal with incoming, outgoing mails, calls , all correspondences on behalf of the managers as first level of communication;
- Device and maintain office systems that include data management and files for efficient records preservation;
- Draft departmental meeting minutes and transcribe them into internal letterheads and templates for sign off by the managers;
- Communication and follow up on issues that require inter departmental coordination for the engagement of various stakeholders;
- Answer departmental telephone lines and direct lines and directs them to the respective recipients for further action;
- Maintaining up to date file systems in the department and tract file movement out of department for accountability; and
- Requisition for departmental user items like stationery and hospitality items for use by the staff.
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