Women on Web is looking for new help desk members
Location: This is a remote role, location in EST time zone is preferrable (no US based applicants!)
Start date: October 2023
As a help desk member, you will be responsible of:
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- providing confidential and compassionate support to women and pregnant people
- responding to emails and assisting people who need access to safe abortions
- referring requests to doctors who provide medical abortions
- maintaining an overview of the service
- maintaining knowledge on medical abortion (all staff goes through a standardized training)
Role requirements:
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- Available to work at least 12 hours/week and during the weekends
- Advanced oral and writing skills in English, compassionate communicator
- Spanish skills is considered as an asset (highlight in your application if you speak Spanish)
- A team player who is also able to work independently within established protocols
- Attention to detail (necessary when assisting doctors & performing administrative work)
- Pro-actively seeks and provides solutions to challenges and unexpected situations
- Integrity and reliability to handle of confidential client information
- Service orientated, tact, good listener, desire to help people in a feminist way
- Access to computer and stable internet connection (work is performed remotely)
- Prior knowledge on sexual and reproductive health and abortion care
- Experience working in non-profit sector
To apply, please fill this form. Please note that only shortlisted candidates will be contacted.
If you have any questions about the role, you can write to [email protected]
Official website link
