United Nations Hiring: Assistant Telecommunication officer
This post is located in UNON, Nairobi duty station, within Information and Communications Technology Services (ICTS) of the Division of Administrative Services under the general guidance and direct supervision of the Chief, UNON/ICTS/ICS.
Responsibilities
The incumbent will work with the Ministry of ICT in Kenya, the Communications Authority of Kenya, Telecommunications companies and Internet Providers in Kenya for satellite segments, communication lines, emergency satellite phones and others to:
• Assist in designing, developing and installing information and telecommunications systems.
• Maintain information systems and telecommunications equipment which may include Cisco IP Telephony, Cisco IP Video conferencing, Remote Simultaneous Interpretation (RSI), PSTN/GSM/International gateway routers, satellites, BGANS for emergency internet, Digital Signage installations, Thuraya satellite communication and other telecommunications systems.
• Work with the Host County Ministry of ICT for satellite segments and radio frequency allocation and maintenance, communication lines and emergency satellite phones.
• Work with the Host Country Ministry of Internal Affairs Cyber Security branch, on information security incidents, attacks, and social engineering originating from Kenya IP Network Segment.
• Assist in providing emergency telecommunications capabilities supporting UNON and client agency field offices including business continuity process.
• Maintain assigned portions of systems, providing operational support for systems applications, analyzing and implementing system changes/upgrades.
• Participate in developing and maintaining telecommunications project plans, schedules, and budgets.
• Assist in identifying appropriate human and technical resources to complete the projects, ensure that deviations from the project schedule are addressed and communicated, develop timely project status reports, monitor project risk factors, escalate project issues, and provide Quality Assurance for all project deliverables.
• Participate in preparing user requirements and other technical specifications.
• Write and develop programs to interface with existing systems.
• Prepare, update and maintain systems documentation and related technical/procedural manuals.
• Assist in procurement of ICT and telecommunications equipment and services, including conducting needs assessments, preparing technical specifications and evaluation criteria.
• Assist in the set-up and monitoring of real time traffic (IPT/VC/RSI) performance measures.
• Draft training material and conduct training sessions and demonstrations of systems for users.
• Contribute to the collection and analysis of data and identification of trends or patterns and provide draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting.
• Document requirements and background information used for data analysis.
• Participate with senior staff in assessing and testing new technology.
• Provide guidance to new/junior staff.
• Perform any other duties as required.
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