Latest Vacancies at Kenya Revenue Authority (KRA)

Purpose of the job:

Providing support for border control operations in line with the stipulated standards and procedures.

Key Responsibilities

• Facilitate clearance of cargo at Customs station.
• Rotation of passenger and cargo manifest
• Boarding and rummaging of aircrafts and vessels.
• Supervision of cargo loading and offloading
• Supporting enforcement activities including marshalling of goods to the scanner, K9 handling, seal management and marine operations.

Academic qualification

• Kenya Certificate of Secondary Education (K.C.S.E)/I.G.C.S.E Certificate with a minimum grade of C- (minus) or its equivalent.

Key Competencies:

• Organisational awareness and skills
• Effective interpersonal and communication skills
• Ability to work effectively in a team environment and have standard of integrity
• Proficiency in MS office suite of packages

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Purpose of the job:

Installation, configuration, operation and maintenance of databases.

Key Responsibilities of the job:

• Develop, implement and manage database installations while monitoring performance and capacity.
• Performs software upgrades and patching.
• Develops strategy for database backup, testing and recovery
• Perform database health check and ensure resolution of any issues arising
• Executes data extraction for reporting as per user requests.
• Ensure conformity to ISO (9001:2015 and 27001:2013) and data security requirements
• Implementation of Performance, Audit and Integrity programmes

 Academic qualification:

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or any other IT related field from a recognized university.

Professional qualification

• Certification in any of the following; ITIL, COBIT, Database administration, Red Hat/Unix/Linux Certified Systems Administrator/Microsoft Certified Engineer
• Project Management, Data Warehousing and Business Intelligence certification is an added advantage
• Membership in a recognized IT related professional body. 

Work experience:

• Minimum three (3) years’ hands-on experience in end-to-end management of RDBMS such as Oracle, Postgress, MySQL and MS SQL Server
• Have working experience in Unix and Windows operating systems in a busy environment with project management skills and/or substantial exposure to project-based work structures
• Ability to install and configure Linux/ Windows installations.

Key Competencies:

• Strong analytical, diagnostic, decision making and problem solving skills
• Attention to details and ability to work under minimum supervision.
• Proactivity and strong interpersonal skills
• Good communication and presentation skills

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Development and delivery of business solutions and enhancements.

Key Responsibilities of the job:

• Develop new quality solutions through conducting unit test, to automate business processes in conformity with approved System Change Requests (SCRs)
• Diagnose complex application issues and provide guidance and support to developers
• Development of quality documentations for solutions implemented (User manuals, Technical manuals, deployment instructions, roll back instructions, etc.)
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.
• Implementation of Performance, Audit and Integrity programmes

Academic qualification:

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or any other IT related field from a recognized university.

Professional qualification

• Certification in any of the following; ITIL, COBIT, Oracle, PostgreSQL, MySQL, Linux administrator SAP ABAP certification, web services such as REST, SOAP, SAP ABAP, SAP FICO and SAP HCM.
• Project Management certification is an added advantage
• Membership in a recognized IT related professional body.

Work experience:

• Minimum three (3) years’ experience as software developer in a large or busy organization with at least one (1) year in programming and /or systems analysis applying agile frameworks
• Proven experience in design, development and implementation of enterprise business systems.
• Experience in design and development of systems for tax administration is an added advantage
• Proven experience in integration of business systems in a similar large organization. 

Key Competencies:

• Strong analytical, diagnostic, decision making and problem solving skills
• Attention to details and ability to work under minimum supervision.
• Proactivity and strong interpersonal skills
• Good communication and presentation skills

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Purpose of the job:

Coordinating and overseeing the operations of the ICT Support Services in KRA Stations.

Key Responsibilities of the job:

• Attend to service requests and incidents assigned to the team within defined SLA.
• Troubleshooting end user devices, installed applications and resolve any identified network problems both hardware and software related.
• Identify, report, monitor and resolve or escalate recurring incidents which translate to problems
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.
• Implementation of Performance, Audit and Integrity programmes

Academic qualification:

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or any other IT related field from a recognized university.

Professional qualification

• Certification in any of the following; ITIL, COBIT, CompTIA A+, CompTIA N+, MCSE or MCSA
• Project Management certification is an added advantage
• Membership in a recognized IT related professional body. 

    Work experience:

• Minimum three (3) years’ experience as software developer in user support or helpdesk in a large or busy IT organization
• Working knowledge and experience in automation tools such as System Center Configuration Manager and Microsoft SharePoint
• Experience in installing, configuring and troubleshooting of Windows and Linux operating systems
• Demonstrate working knowledge of printer configuration, setup and troubleshooting
• Have hands on experience in setting up and troubleshooting Local Area Networks and have knowledge of different network protocols
• Experience in supporting IP telephones and teleconferencing systems; Webex, Teams, etc.
• Have experience in management of active directory users and computers.
• Hands on experience supporting enterprise Email Systems (Server and Client) such as Domino Lotus Notes/ MS Exchange/ Microsoft 365. 

Key Competencies:

• Strong analytical, diagnostic, decision making and problem solving skills
• Attention to details and ability to work under minimum supervision.
• Proactivity and strong interpersonal skills
• Good communication and presentation skills

APPLY HERE

Purpose of the job:

Development and delivery of business solutions and enhancements.

Key Responsibilities of the job:

• Develop new quality solutions through conducting unit test, to automate business processes in conformity with approved System Change Requests (SCRs)
• Diagnose complex application issues and provide guidance and support to developers
• Development of quality documentations for solutions implemented (User manuals, Technical manuals, deployment instructions, roll back instructions, etc.)
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.
• Implementation of Performance, Audit and Integrity programmes 

      Academic qualification:

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or any other IT related field from a recognized university.

     Professional qualification

• Certification in any of the following; ITIL, COBIT, Oracle, PostgreSQL, MySQL, Linux administrator SAP ABAP certification, web services such as REST, SOAP, SAP ABAP, SAP FICO and SAP HCM.
• Project Management certification is an added advantage
• Membership in a recognized IT related professional body. 

Work experience:

• Minimum three (3) years’ experience as software developer in a large or busy organization with at least one (1) year in programming and /or systems analysis applying agile frameworks
• Proven experience in design, development and implementation of enterprise business systems.
• Experience in design and development of systems for tax administration is an added advantage
• Proven experience in integration of business systems in a similar large organization

Key Competencies:

• Strong analytical, diagnostic, decision making and problem solving skills
• Attention to details and ability to work under minimum supervision.
• Proactivity and strong interpersonal skills
• Good communication and presentation skills

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Purpose of the job:

Development and delivery of business solutions and enhancements.

Key Responsibilities of the job:

• Designing, development, documentation, testing, and debugging new and existing software systems and system modules to improve automation of business processes.
• Transform business requirements into technical design documents, perform high-level system design, analysis, and programming tasks
• Provide SAP end user support including analysis, design, development, testing, tracking and resolution system bugs
• Create reports based on data from the system or using the system to analyze data
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.
• Management of Performance, Audit and Integrity programmes 

Academic qualification:

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or any other IT related field from a recognized university.
• Post Graduate degree in related field is an added advantage.   

Professional Qualifications

• Certification in any of the following; SAP ABAP certification, web services such as REST, SOAP, SAP ABAP, SAP FICO and SAP HCM.
• Project Management certification is an added advantage
• Membership in a recognized IT related professional body. 

Work experience:

• Minimum four (4) years’ experience in IT solution development in a large or busy organization with at least one (1) year in a supervisory role.
• Hands on experience with SAP ABAP design and development, ABAP Workbench, ABAP Development Tools, SAP HANA and SAP FIORI development and ABAP Dictionary.

Key Competencies:

• Resilience, Focus, result oriented and a team player
• Strong analytical, diagnostic, decision making and problem solving skills
• Attention to details and ability to work under minimum supervision.
• Proactivity and strong interpersonal skills

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Purpose of the job:

Providing technical support to enterprise business applications.

Key Responsibilities of the job:

• Identification and resolution of application problems and user requests within the stipulated SLA timelines
• Vet systems technical requirements specifications and System Use Cases (SUCs) for completeness, relevance, viability and makes recommendations for improvement.
• Analyse the Software Change Requests (SCRs) for application changes/enhancements prior to implementation.
• Ensure compliance to ISO (9001/2015 and 27001/2013) and data security requirements.
• Management of Performance, Audit and Integrity programmes.  

Academic qualification:

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or any other IT related field from a recognized university.
• Post Graduate degree in related field is an added advantage.

Professional Qualifications

• Certification in any of the following; IT Governance i.e. ITIL or COBIT, Project Management i.e. PMP or Prince 2, Database Administration i.e. Oracle, PostgreSQL, MySQL or Microsoft SQL Server, Linux or Unix administration, CBAP Certification
• Project Management certification is an added advantage
• Membership in a recognized IT related professional body. 

Work experience:

• Minimum four (4) years’ experience in System Analysis in a large or busy organization with at least one (1) year in a supervisory role.
• Proven experience in integration of business systems.
• Working knowledge of scripting languages (PHP, ASP, CSS, JAVASCRIPT, etc.),
• Working knowledge of structured programming and database design concepts
• Working knowledge of web based technologies (HTML, XML, XHTML, DHTML, SOAP, JSON, etc.)
• Working knowledge of internet and messaging protocols i.e. HTTP, FTP, SOAP and REST
• Working knowledge of web development tools (Dreamweaver, Microsoft.NET, Drupal, Joomla, etc.)
• Working knowledge of Linux/Unix and Windows operating system platforms
• Working experience with relational databases (Oracle, MySQL, PostgreSQL, Microsoft SQL Server)
• Knowledge of system design and modelling techniques
• Working knowledge of systems design and modelling tools (Enterprise Architect, TraceCloud, etc.)
• Basic knowledge of the following tools: process modelling (MS Visio, etc.), Project Management i. MS Project and Presentation i.e. MS PowerPoint

Key Competencies:

• Resilience, Focus, result oriented and a team player
• Strong analytical, diagnostic, decision making and problem solving skills
• Attention to details and ability to work under minimum supervision.
• Proactivity and strong interpersonal skills

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Purpose of the job:

Managing and coordinating ICT service support

Key Responsibilities of the job:

• Resolve end user work tickets, complex incidents and service requests as assigned within defined SLAs.
• Management of IT end user devices (configuration, deployment, update inventory and perform preventive maintenance in accordance to KRA standards and policies)
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.
• Management of Performance, Audit and Integrity programmes

Academic qualification:

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or any other IT related field from a recognized university.
• Post Graduate degree in related field is an added advantage.

 Professional Qualifications

• Certification in any of the following; IT Governance, ITIL, CompTIA A+, CompTIA N+, MCSE/MCSA
• Project Management certification is an added advantage
• Membership in a recognized IT related professional body. 

Work experience:

• Minimum four (4) years’ experience in IT service support in a large or busy organization with at least one (1) year in a supervisory role.
• Competence in Windows Active Directory Management, MS SharePoint, System Centre Configuration Manager(SCCM) or System Centre Operations Manager (SCOM) Tools, network management and of Group Policy Objects
• Hands on experience supporting enterprise Email Systems (Server and Client) such as Domino Lotus Notes/ MS Exchange/ Microsoft 365.
• Troubleshooting server side relay issues up to and including secure email gateways and smart hosts.

Key Competencies:

• Resilience, Focus, result oriented and a team player
• Strong analytical, diagnostic, decision making and problem solving skills
• Attention to details and ability to work under minimum supervision.
• Proactivity and strong interpersonal skills

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Purpose of the job

Database Administration in enterprise systems.

Key Responsibilities of the job

• Formulation and implementation of strategies, policies and procedures on database’s availability, security and recoverability.
• Identification and resolution of database issues to ensure services are available as required for business operations.
• Research, development and application of emerging technologies in database administration;
• Documentation of database configurations.
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements
• Management of Performance, Audit and Integrity programmes

  Academic qualification:

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, or any other IT related field from a recognized university.
• Post Graduate degree in IT related field is an added advantage.

Professional Qualifications

• Certification in any of the following; Database Administration (Oracle, MySQL, PostgreSQL, MS SQL Server, etc.), System Administration (Red Hat Linux/windows)
• IT Governance e.g. COBIT 5 or ITIL, Data Warehousing and Business Intelligence, Project Management certification is an added advantage
• Membership in a recognized IT related professional body.

 Work experience

• The post holder to have at least Four (4) years’ experience in Database Administration in a large or busy organization with at least one (1) year in a supervisory role.
• Working Knowledge of relational databases (Oracle, MySQL, PostgreSQL, MS SQL Server, etc.) and common operating systems platforms i.e. Linux or Windows
• Project management.

Key Competencies:

• Resilience, Focus, result oriented and a team player
• Strong analytical, diagnostic, decision making and problem solving skills
• Attention to details and ability to work under minimum supervision.
• Proactivity and strong interpersonal skills

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 Purpose of the job

Management of cyber security surveillance operations, analysis and resolution of identified ICT threats and incidents in the 24/7 IT Security Operations Centre (SOC). 

Key Responsibilities of the job

• Administration of 24/7 cyber security within KRA’s IT infrastructure
• Identification, investigation and remediation of internal and external IT cyber security threats
• Management and analysis of Information security logs.
• Review cyber security data sets & reports received from the National Cyber Incident Response Team and other sources.
• Implementation of IT security best practices, policies and monitoring KPIs
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.
• Management of Performance, Audit and Integrity programmes

Academic qualification:

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology or any other related field from a recognized university.
• Post Graduate degree in IT related field is an added advantage.

Professional Qualifications

• Certification in any of the following; Certified Ethical Hacking (CEH), Certified Hacking Forensic Investigator (CHFI), Certified Incident Handler (ECIH) or any relevant information security solutions certification
• Membership in a recognized IT related professional body. 

Work experience:

• Minimum four (4) years’ experience in IT related systems security in a large or busy organization with at least one (1) year in a supervisory role.
• Experience in cyber security operations, security testing and incident management.
• Experience in penetration testing and vulnerability management skills.
• Computer forensics and analysis skills.

Key Competencies:

• Resilience, Focus, result oriented and a team player
• Strong analytical, diagnostic, decision making and problem solving skills
• Attention to details and ability to work under minimum supervision.
• Proactivity and strong interpersonal skills

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Purpose of the job

The position holder is responsible for overall management of ICT end user support in the Authority and ICT Asset Management. 

Key Responsibilities

• Strategic planning, design and deployment of end user computing tools and equipment across all KRA Offices
• Providing ICT support to business operations within the prescribed internal standards
• Implementation of IT best practices and monitoring KPIs for user support
• Internal and external ICT stakeholder management
• Maintaining up to date end user compute assets inventory and supporting documentation
• Development of operational budgets for Service Management Section
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements
• Management of Performance, Audit and Integrity programmes

Academic qualification

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT-related field.
• Post Graduate degree in IT related field will be an added advantage.

Professional Qualifications

• Certification in any of the following; Certified Governance IT, Control Objectives for Information technologies, ITIL, Project Management (Prince II or PMP Certification), Certified Information Security Auditor, Certified Information Security Manager or any other relevant certification.
• Membership in a recognized IT related professional body. 

Work Experience:

• Minimum seven (7) years of progressive experience in IT environment, with at least three (3) years of experience at the managerial level
• Excellent knowledge in Active Directory Management, IT Group Policy objects, centralised printing, document sharing and controls, administration of Virtual Desktop Infrastructure (VDI)
• Conversant with automation tools such as Ms SharePoint, System Centre Configuration Manager (SCCM) or System Centre Operations Manager (SCOM), IBM Service Management Tool (ITSM). 

Key Competencies:

• Good leadership and managerial skills
• Attention to details and ability to work under minimum supervision
• Ability to research and propose suitable solutions/products for business improvement.
• Excellent interpersonal, conflict management, written and oral communication skills.

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Job Summary:

Execution and coordination of day-today processing of imports, exports, transit, transhipments and marine operations.

Key Responsibilities

• Conducting verification exercises to confirm physical goods vis-a- vis the customs declarations made to avert revenue loss.
• Trade facilitation and revenue mobilization in liaison with other Government agencies.
• Raising offences for compounding in accordance with the relevant tax laws.
• Reconciliations, preparation and analysis of reports for revenue enhancement initiatives.
• Conducting desk audits to confirm accuracy of declarations.
• Conducting post-clearance audits.
• Conducting land and water patrols and surveillance.
• Implementation of enforcement initiatives (scanners, K9s, Rapid Response Units and marine operations)
• Management of Performance, Audit, Integrity, QMS and Risk programmes.

Academic qualification

• Bachelor’s degree in a business-related field from a recognized University.

Professional qualification

• Training/knowledge in Customs Administration is an added advantage.

Work experience

• Minimum three (3) years’ relevant work experience.

Key Competencies:

• Strong analytical, diagnostic, decision making and problem solving skills
• Attention to details and ability to work under minimum supervision.
• Proactivity and strong interpersonal skills
• Good communication and presentation skills

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Purpose of the job

The role is responsible for ensuring compliance with Customs regulations, coordinating implementation of policies, strategies, and procedures in the Post Clearance Audit in line with KRA’s strategic objectives.

Key Responsibilities

• Monitor and evaluate compliance with customs laws, regulations and procedures
• Correspondence with taxpayers on matters audit
• Facilitate signing of demand letters to facilitate audit operations.
• Preparation and timely submission of reports, both regular and adhoc, on Audit activities;
• Management of stakeholder relationships
• Management of Performance, Audit, Integrity, QMS and Risk programmes

Academic qualification

• Bachelors degree in either Finance, Accounting, Business, Mathematics, Information Technology or related filed from a recognized university.

Professional qualification

• Membership to a relevant professional body.

Work experience

• Minimum four (4) years’ relevant work experience of which one (1) year should be at Supervisory role.

Key Competencies:

• Resilience, focus, result oriented and a team player
• Strong analytical, diagnostic, decision making and problem solving skills
• Attention to details and ability to work under minimum supervision.
• Proactivity and strong communication and interpersonal skills

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Purpose of the job

• The role is responsible for providing technical expertise and leadership in the evaluation, monitoring, and regulation of petroleum-related activities within designated customs and border control areas.

Key Responsibilities

• Provide expertise in petroleum engineering to support the evaluation and monitoring of petroleum-related activities and enforce compliance with relevant regulations.
• Conduct compliance checks on Oil installations and petroleum stations to curb adulteration and diversion of transit fuel into local market.
• Conduct risk assessments and recommend appropriate mitigation measures related to petroleum operations within customs and border control zones.
• Prepare and maintain detailed technical reports, documentation, and records related to petroleum engineering activities.
• Correspondence with Oil Marketing Companies on matters Petroleum Monitoring and taxation.
• Management of Performance, Audit, Integrity, QMS and Risk programmes

Academic qualification

• Bachelors degree in Engineering or a related field from a recognized university

Professional qualification

• Relevant Engineering certification from a recognized body

Work experience

• Minimum four (4) years’ relevant work experience of which one (1) year should be at Supervisory role.

Key Competencies:

• Resilience, Focus, result oriented and a team player
• Strong analytical, diagnostic, decision making and problem solving skills
• Attention to details and ability to work under minimum supervision.
• Proactivity and strong communication and interpersonal skills

APPLY HERE

Purpose of the job

Management of imports, exports, transit, transhipments and marine operations.

Key Responsibilities

• Supervision of verification exercises to confirm physical goods vis-a- vis the customs declarations made to avert revenue loss.
• Trade facilitation and revenue mobilization in liaison with other Government agencies.
• Compounding cases in accordance with the relevant tax laws.
• Supervise reconciliations and review reports for imports, exports, transits and transfers.
• Arbitration of cases arising from Valuation, Tariff, Rules of Origin and Exemptions.
• Leading post-clearance audit teams.
• Organizing for land and water patrols and surveillance.
• Management of enforcement initiatives (scanners, K9s, Rapid Response Units and marine operations)
• Management of Performance, Audit, Integrity, QMS and Risk programmes.

Academic qualification

• Bachelor’s degree in a business-related field from a recognized University.

Professional qualification

• Training/knowledge in Customs Administration is an added advantage.

Work experience

• Minimum four (4) years’ relevant work experience of which one (1) year should be at Supervisory role.

Key Competencies:

• Resilience, Focus, result oriented and a team player
• Strong analytical, diagnostic, decision making and problem solving skills
• Attention to details and ability to work under minimum supervision.
• Proactivity and strong interpersonal skills