ROLEThe Intern Will
- Provide direct implementation support for CommCare and PowerBi technologies at field level offices.
- Provide tier one support for field staff using data collection tools.
- Build project-based staff capacity on data collection suite of tools which include Commcare and PowerBi.
- Ensure Nawiri staff adhere to agency wide data protection protocols when collecting and disseminating information.
- Provide technical and troubleshooting support to project-based staff utilizing ICT4D technologies.
Required LanguagesFluency in oral and written English. Ability to write technical reports is an advantage.Travel Extensive travels within Marsabit and Isiolo Counties; 60-70% within Nawiri implementation areasSupervisory Responsibilities: NoneKey Working RelationshipsSupervision: Reports to the ICT4D ManagerInternal: Learning Technical Manager, MEAL Interns, DFSA project staff and IT/GKIM staff.External: Partner staffQualificationsWHO?Basic QualificationsEducation
- Bachelor of Science in ICT or related field
Working Knowledge
- Project Management knowledge/ Certification
- 3-24 months’ work experience (internships, volunteering, or paid work) in ICT-based knowledge and information management systems.
- Willing to be based in field offices.
- Excels in collaborative, multicultural environment.
- Strong analytical, problem-solving and research skills
- Agile, proactive, results-oriented
- Demonstrated commitment to respect, equity, diversity and inclusion including gender equality.
Emerging technology
- Knowledge of Data collection tools: i.e. Iformbuilder or Commcare,
- Knowledge of data visualization tools such as Excel, ArcGIS, PowerBi, Zoho,
- Understanding of artificial intelligence, application of IOT and machine learning technologies to solve problems.
Database
- Understanding of SQL and general relational database management technologies, Certification preferred.
- Good understanding of data modeling.
Software Methodologies/Certifications
- ITIL Foundation Certification desired.
- Understanding of software development concept and methodologies.
Agency REDI Competencies (for All CRS Staff)Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Personal Accountability – Consistently takes responsibility for one’s own actions.
- Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
- Builds and Maintains Trust – Shows consistency between words and actions.
- Collaborates with Others – Works effectively in intercultural and diverse teams.
- Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.
Agency Leadership Competencies
- Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
- Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
- Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.
