Th The main purpose of this role is managing the schedules and communications of the Chief Executive Officer & key company executives.
Key Responsibilities
Administrative Support:
Provide high-level administrative support to the Bank CEO, including managing the calendar, scheduling meetings, and handling correspondence.
Communication:
Act as a liaison between the CEO and other bank executives, staff, and external stakeholders. Manage phone calls and emails on behalf of the CEO.
Travel Arrangements:
Coordinate travel arrangements, including booking flights, accommodations, and transportation for the CEO.
Meeting Preparation:
Prepare materials and agenda for meetings attended by the CEO. Attend meetings, take minutes, and follow up on action items.
Information Management:
Maintain confidential files and documents, ensuring easy access to critical information for the CEO.
Research: Conduct research and compile reports on various topics as requested by the CEO.
Event Coordination:
Organize and coordinate special events, conferences, and seminars that the CEO may attend or host.
Budget Management:
Assist in managing the CEO’s budget, including expense tracking and reimbursement processing.
Project Support:
Support the CEO in special projects and initiatives, which may involve collaborating with other departments within the bank.
Decision Support:
Provide information and analysis to assist the CEO in making informed decisions.
Professionalism: Maintain a high level of professionalism and discretion, given the sensitive nature of the CEO’s role.
Time Management:
Help the CEO manage their time efficiently, prioritize tasks, and stay organized.
Communication Skills:
Possess strong written and verbal communication skills to represent the CEO effectively.
Adaptability:
Be flexible and able to handle a variety of tasks and responsibilities that may change frequently.
Related Job Experience/Qualifications
Bachelor’s degree in a related field such as Business Administration, Communications, or a relevant discipline.
Relevant courses or certifications in areas like Office Management, Executive Assistance, or administrative support.
Prior work experience in administrative roles, especially as an Executive Assistant or a PA. Experience in the Banking industry or Financial Institutions will be an added advantage.
At least five year’s experience in a similar role.
Additional skills
Good customer relationship management skills (internal and external customers)
Able to work under pressure and meet deadlines.
Proficiency in office software such as Microsoft Office Suite (Word, Excel, PowerPoint)
Professionalism and integrity in line with the Bank values.
High-level oral and written communication skills.
Strong interpersonal skills
Personal motivation and drive exhibited through commitment to hard work, continuous improvement, and achievement of goals.
The ability to maintain confidentiality, problem-solving, time management, and adaptability.
Effective stakeholder management.
Skills:
Customer Service
Communication
Administrative Support
Organizational Skills
Event Co-ordination
