Mission Statement for the Role:
- Recruit and develop a highly efficient commission only sales agents team to meet the business objectives of the organisation.
Overall Responsibility:
- Recruit, engage, activate and generate revenue from commission only sales agents. Leverage business by activating and improving commission only agent productivity.
Financial:
- Responsible to hit a target of 672 new installations in first 12 months from joining, by adhering to the prescribed sales process laid by Poa Internet.
People:
- Responsible to recruit a team of 59 commission only sales agents in the first 12 months from joining date.
Key SMART Results for A-Player
Recruit a team of sales agents in first 12 months from date of joining, breakdown as follows:
- First 3 months =New Sales Agents Recruitment Target =18
- 4 to 6 months= New Sales Agents Recruitment Target =15
- 7 to 9 months= New Sales Agents Recruitment Target =14
- 10 to 12 months= New Sales Agents Recruitment Target =12
Ensure there are active sales agents at any given month, definition of active sales agent is at least 1 install per agent per month, breakdown as follows:
- First 3 months =Active Sales Agents Target =24
- 4 to 6 months= Active Sales Agents Target =49
- 7 to 9 months= Active Sales Agents Target =69
- 10 to 12 months=Active Sales Agents Target =84
Responsible to meet monthly sales targets through active sales agents under your supervision, breakdown as follows:
- First 3 months = Active Sales Agents Target =74
- 4 to 6 months= Active Sales Agents Target =145
- 7 to 9 months= Active Sales Agents Target =205
- 10 to 12 months=Active Sales Agents Target =249
Ensure all physical outlets have point of sale material in place at all times and are regularly reviewed for 100% compliance by Marketing or COE Team from Poa Internet – Monthly
Level of Management Experience Required (Mandatory & Nice to Have)
- Mid supervisory level management with not less than 3 years of sales experience, 1 yr of which should have been leading sales team of not less than 5 people
Department stage of development where this role sits
- Starting : Builder mentality able to develop a team from scratch and drive results.
Key Competencies Criticality (H, M, L)
- History of recruiting and managing exceptional high performing commission only sales agents while delivering results including : Retail agents/dealers, foot soldiers and centre of influence people – H
- Proven track record of exceeding the sales budgets by leading a commission only model – H
- Must have worked full time in Field, Demonstrating / Observing Sales processes for efficiencies – H
- Should be adaptable, open to learning, and able to adjust strategies to meet changing customer needs and market conditions – M
- Good knowledge of agency sales model and must demonstrate understanding of how to manage, motivate and drive performance through agents and indirect channels – H
- Staying informed about industry trends, competitors, and the latest advancements in home internet space in Kenya – M
- Should be able to manage the entire sales process efficiently, from initial contact to post-sale Referral Leads for Sales Agents – M
Mandatory Criteria if Any with no exceptions to hire:
- Must have led a team of Commission Sales Agents and delivered high sales numbers.
- Must have demonstrated training and development opportunities to help agents improve their sales skills. This includes product knowledge training, sales techniques, and objection handling.
- Must possess good analytical skills: Should analyze sales data, trends, and performance metrics is important. Must have used this data to make informed decisions and optimize sales strategies.
