Job Objective/Purpose
To ensure accurate and complete billing of inpatient services in accordance with Avenue Healthcare’s defined policies, procedures,standards and strategies
Key Responsibilities
- Daily review of patients’ billing statements, including alldischarged patients, for accuracy and completion prior tofinalization of the invoices.
- Ensure services noted in the patient’s chart are billed andclarify any other services rendered with attendingclinicians.
- Resolve incoming queries on billing from patients,insurance companies, consultants or colleagues in aprofessional and efficient manner.
- Provide billing information by collecting, analyzing, andsummarizing third-party billings, accounts pending, andlate charges data and trends.
- Prepare billing statements for insurance companies,patients and other third parties.
- Prepare reports and respond to inquiries concerningbilling activities.
- Participate in audits, service evaluations and processreviews to enhance the delivery of billing service tocustomers/stakeholders.
- Ensure all patient encounters and procedures are postedcorrectly with the current ICD and CPT codes.
- Client satisfaction (patient, consultants andothers)-
- Ensure client satisfaction through optimal qualityof care, effective communication, timelyfeedback and escalation of unresolved issues.
- Oversee the Education of staff, includingorientation and Training to ensure performanceimprovement on patient billing.
- Ensure that Avenue Healthcare corporategovernance policies are adhered to, includingpreventing, detecting, and reporting any fraud orcriminal activities, and Implementing auditrecommendations.
- Ensure adequate knowledge of, and complianceto all Avenue Healthcare policies, procedures,and systems, especially policies pertaining to theprovision of medical services.
- Any other duty as assigned by the supervisor inline with the job description.
Personal Specifications
- Diploma in Nursing (KRCHN) or BsN
- A valid Nursing License from NCK
- Finance Training (CPA III) highly desirable
- 1+ years nursing experience and 2+ years’ experience in a similar role, preferably in a Hospital set-up
- Customer focus
- Strong interpersonal skills, team playing abilities, and communication skills.
- Highly responsive, ethical and responsible
- Method of Application
Application documents (CV and Certificates) must be emailed to [email protected] with the job position you are applying for as the subject of the email by 10th October 2023.