About the Opportunity
- This position provides you with the opportunity to work directly with our entrepreneur clients in Inkomoko communities. As a member of the Business Growth Services team this role will contribute to the direct impact of Kenyan micro and small entrepreneurs to create thriving communities.
- Inkomoko seeks highly talented and experienced Business Development Advisors to coordinate and work directly with our entrepreneur clients in Nairobi.
- The position holder will be based in Nairobi and will report to the Business Development Manager. Specifically, the positions responsibilities include:
Responsibilities
- Business Development Support & Client Relationship Management (50% of time)
- Recruit idea-stage and existing micro and small businesses for the Inkomoko program
- Conduct business assessments to identify entrepreneurs’ needs and market opportunities
- Intake process of program entrepreneurs and conducting monthly site visits to assess business need and opportunities
- Provide informed, strategic, and realistic advice to help clients meet their objectives for business growth.
- Advise entrepreneurs on financing and investment opportunities/challenges;
- Help entrepreneurs prepare for financing or investment opportunities (Investment and equity financing). Conduct ongoing site visits to provide real-time coaching to the Business Associates (BA) and clients on existing business challenges and opportunities
- Connect clients to other Inkomoko services, including access to finance, advocacy and market linkages.
- Keep up-to-date the clients’ business information in an accurate manner using the applicable project management tools.
- Manage the schedule and delivery of services throughout entrepreneur engagements;
- Regularly track and report on the progress of entrepreneur work and deliverables;
- Assist investment colleagues with investment applications, due diligence, and any other investment processes.
Training (30% time)
- Manage training for all incoming refugees and host entrepreneurs in the Business Growth Department
- Implement training as part of the ongoing classes scheduled for Inkomoko entrepreneurs
- Identify and enroll entrepreneurs to join INKOMOKO program
- Deploy a wide variety of training methods both in person and digital – iterating as needed
- Coordinate with the training team/BAs in organizing training logistics, field activities such as focus group activities, refresher training and training supplies ensuring all are within budget.
- Provide the training using Inkomoko training materials in Kiswahili, English & any additional language as required within the area of operation
- Draft training reports and update the online reports;
- Mobilize and follow up on entrepreneurs to ensure high attendance;
- Coordinate with the Senior trainer andTraining Support Associate for smooth logistics;
- Participate in capacity-building workshops on a range of topics related to business growth, including HR, accounting, finance, marketing, human-centered design, and innovation.
- Location activities coordination and administration (20% time)
- Develop a good relationship with all partners and local authorities in and near their work location
- Represent Inkomoko in all relevant location events and other partner stakeholder activities as guided
- Assist other Inkomoko staff with all location mobilizations & sensitizations
- Assist the MEL Department with surveys and data collection
- Support and coordinate with the MEL, training and admin teams on location activities
- Assist the Inkomoko Investment team to follow up with clients’ loan repayments
Communication & reporting (10%)
- Provide weekly and monthly program reports on time to the supervisors
- Communicate program details to host & refugee clients, as requested by Inkomoko
- Communicate to Inkomoko leadership about any gaps/challenge faced by clients during program implementation
- Represent Inkomoko as an ambassador, outreach to existing structures in the communities
- Perform any other duties as assigned
Minimum Qualifications
We are looking for candidates who will navigate fast-paced and resource-constrained environments with enthusiasm, resilience, a sense of humor, and imagination.
The ideal candidate will fulfill the following requirements:
- Bachelor’s Degree in Business Administration/Management or related field
- 3+ years of work experience in business development services or applicable field
- Experience in relationship management skills, business planning, and coaching
- Excellent computer skills, especially with MS Excel and Word
- Good written and oral communications skills
- Good presentation and training skills
- Shows perseverance, personal integrity, and critical thinking skills
- Show personal drive, initiative, and learning agility
- Must speak fluent English & Swahili; knowledge of other local languages is an added advantage
- Must be able to legally work in Kenya
What You’ll Get
This role is inside a high-growth, mission-driven social enterprise. By joining, you’ll access:
- Competitive salary, and potential KPI-based bonus
- Incredible company culture, including deep investment in your learning and growth
- Diverse colleagues and policies that show our commitment to equity and inclusion
- Talented, passionate, and committed team colleagues across the region
- Ability to make a significant social impact on your community
- Generous health insurance, staff savings, parental leave, sabbatical, and more benefits.
