Position:
- We are currently searching for a Sales and Consignment Associate who will be will be the first point of contact for clients at the Arcadia Artisan Center. The Arcadia He/She will responsible for cultivating a customer focused shopping environment and driving excellent business performance through aggressive marketing.
Responsibilities:
- Establish and build business relationships with local artists in bid to create a vendor database for the centre.
- Assist to establish prices of consigned goods based on their condition, current market rates and the company policies.
- To manage and operate cash and credit card transactions with at least 90% accuracy.
- To ensure organised and timely stock management of consigned goods by making sure the goods are replenished on time and according to the store merchandising layout.
- Establish and define consignment guidelines to present visually appealing window, floor and promotional displays.
- Identify and implement best practises for sales and customer service with other team members to help improve the store’s efficiency.
- To collect quality market intelligence and advise the centre management accordingly.
- Be observant and look out for potential shoplifters and report immediately to the centre management
- Handle all customer related issues i.e. complaints in a gracious manner, prioritizing customer satisfaction.
- Welcome customers into the store and help them identify the placement of products in the store while matching their needs and interests
- Review sales performance on a weekly, monthly, quarterly basis; with the aim of meeting or exceeding targets
- Prepare sales budgets and reports that will be shared on a monthly basis with the centre management.
Requirements:
- An undergraduate degree or diploma holder from a recognized institution.
- Qualifications in digital sales and marketing
- Experience in sales & marketing preferably sales of curios and artisan objects
- Exposure to international marketing of curio and artisan objects is an added advantage
- Strong organizational and time management skills ability to adhere to deadlines, multi-task and be able to prioritize
- Entrepreneurial spirit with demonstrated creativity & innovation in business
- Ability to learn quickly and manage workload in a demanding environment
- Experience with Microsoft Office (Word, Excel etc.)
- Outstanding communication skills with a strong attention to detail
