Principle Accountabilities
Responsibilities
- Present, promote and sell products to existing and prospective customers
- Establish, develop, and maintain positive business and customer relationships
- Reach out to customer leads through cold calling and continuously improve through feedback.
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Deliver the agreed upon sales targets and outcomes within agreed timelines.
- Coordinate sales effort/activations with team members and other departments
- Analyze the territory/market’s potential, track sales and status reports
- Supply management with reports on customer needs, problems, interests, competitive activities and potential for new products and services.
- Keep abreast of best practices and promotional trends.
- Any other duties as may be assigned from time to time.
Key Competencies and Skills
Education:
- Business/Insurance related Diploma.
Professional:
- Certificate of proficiency in Insurance (COP).
Experience:
- 1 year’s sales experience.
Skills and Attributes
- Excellent communication and interpersonal skills.
- Excellent planning and organization skills.
- Ability to work under pressure.
- Excellent problem solving and decision-making skills.
- Knowledgeable with industry’s rules and regulations.
- Results driven and customer focused.
- Basic understanding of the insurance industry and products.
Minimum Qualifications, Knowledge and Experience
Requirements
- Proven work experience as a sales representative
- Excellent knowledge of MS office
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, communication and negotiation skills
- Prioritizing, time management and organizational skills
- Ability to create and deliver presentations tailored to the audience needs
- Relationship management skills and openness to feedback
- Certificate of proficiency in Insurance (COP). ACII or AIIK or progress towards the same will be an added advantage.
