Credit Operations and Administration Officer
Our Client a leading credit only micro finance institution is looking for a skilled person who shall have the responsibility of handling day-to-day operations in the Credit Operations Department.
Responsibilities:
1. Establish credit limits against all loan applications considering such factors as applicant’s salary/wages, assets, credit track record, personal references and based on approved company policies and procedures predetermined industry best practices.
2. Process all loan applications received within the prescribed turnaround times ensuring that all requisite application forms and supporting documentation are in order and authentic.
3. Present loans processed to approvers for approval and disbursement.
4. Engage clients to respond to queries on their loan applications with respect to missing documentation and other credit requirements.
5. Prepare requisite loan disbursement schedules and load disbursements onto payment platforms for transmission by approvers.
6. Communicate with all clients regarding the status of their applications as and when necessary.
7. Develop detailed invoices for extraction of check off and/or instalments of clients and present them for review and approval by approvers
8. Follow up collection of loans and ensure that all loans are being serviced in full and on time and prompt immediate recovery action is being taken as per procedure.
9. Update the loan management system with all instalments and keep track of missed or short instalments to commence query and recovery action.
10. Keep track of all NPLs and ensure that clients are engaged either in house through the sales teams or with the external debt collectors.
5. Follow up court cases and other collection processes to ensure a high success rate with respect to recoveries
6. Ensure smooth office administration from repairs, bill payment, availability of office supplies both for consumption and stationery.
7. Ensure there is always access to internet, airtime and other office applications while also ensuring that all office hardware is in good working condition.
Requirements
1. Degree in Finance or related field
2. Three (3) years working experience in a similar role.
3. Experience with online payments processing systems, and related technologies.
4. Practical accounting experience.
5. Proficiency in advanced Excel skills, including advanced formulas, handling large datasets, pivot tables, and vlookup, is essential.
6. A strong desire to work in a rapidly growing business is important.
7. The ability to collaborate effectively across different departments is crucial.
8. Demonstrated drive, motivation, and exceptional attention to detail are expected.
9. Proficiency in analytical thinking and problem-solving skills is a must.
How to apply:
Qualified candidates are requested to email their applications to [email protected] before 12th September 2023.
